Audi Westmont - Service Center

I knew this service was going to be a long time, so I worked around my schedule and the dealer's availability and got in for a 1st-in-the-morning and hoped that all work could be done by late afternoon. worked around my schedule and the dealer's availability and got in for a 1st-in-the-morning and hoped that all work could be done by late afternoon. Yes. Katie let me know the progress, explained all that was done etc. All looks and works good! More

Service associates are always friendly and helpful, work on my car was completed as promised, and they even washed my car! on my car was completed as promised, and they even washed my car! More

As always, prompt and efficient feedback and service has been provided to us. Thank you Peter and all of the those shop folks that make this happen each and every visit.. been provided to us. Thank you Peter and all of the those shop folks that make this happen each and every visit.. More

Audi takes care of my from start to finish exceptionally every single time! Love them! every single time! Love them! More

My Service Advisor, Elena, was great. She was very knowledgeable of the service and part I needed. She kept me up to date on the status of my car and a video inspection performed by the t She was very knowledgeable of the service and part I needed. She kept me up to date on the status of my car and a video inspection performed by the tech. Overall, I am very happy with the service for my car and the genuine customer service. More

Worst service, no one cares that you are waiting or not. I have been there for more than 6 hours. I took appointment through online and I drove to the service center on time. They collected my car with key I have been there for more than 6 hours. I took appointment through online and I drove to the service center on time. They collected my car with key and requested me to wait at waiting lobby. I was there more than 3 hours and no one cares about that. I went to the some of the advisor and asked the estimated time. They said your advisor is not available and your appointment or service is not registered yet. This is very hardest thing to understand. They should told me that earlier then I could plan something or some other time. I should realise that before I take appointment as no other dealers have availability appointment other than this, this one is having full appointments available from morning to evening. That means no one interested service at there. I never post bad review to anyone other than this because it shows that how much I got hurt. Please dont go this service center as they will not care about your time and it seems they care about money how they have to grab it t from customer. I will write more once I got my vehicle in my hands. Please don't give your time that who don't care about other valuable time. More

Audi Westmont provides great service. The staff is professional and communicates well. I've been taking my Audi here for three years and haven't had an issue. The staff is professional and communicates well. I've been taking my Audi here for three years and haven't had an issue. More

Easy to get an appointment… friendly and helpful assistance checking in. Unfortunately the problem returned the next day. Have to take it back again. It’s a new car, only 300 miles. I feel a assistance checking in. Unfortunately the problem returned the next day. Have to take it back again. It’s a new car, only 300 miles. I feel a lot of the problems are with them not being able to get all the chips and parts . More

there was very good communication, the video sent to explain the additional services was convenient. explain the additional services was convenient. More

The service manager Edward was excellent. He explains everything that NEEDS to be done. Went in for a recall and he helped me out a lot. I will only return and ask for Edward next time. He explains everything that NEEDS to be done. Went in for a recall and he helped me out a lot. I will only return and ask for Edward next time. More