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Audi Westmont - Service Center

Westmont, IL

4.7
454 Reviews

454 Reviews of Audi Westmont - Service Center

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May 29, 2023

The service from the tech video going over my car, to the text messages with updates and easy pick up. There were no pressure calls to push a service. Great experience More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jun 01, 2023 -

Audi Westmont responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2023

Service rep was very responsive and kept me informed of the status of the repair work being completed More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianni
Jun 01, 2023 -

Audi Westmont responded

Hi Cindy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

Service inspection was thorough and recorded to aid communication. Michael Glusak was very knowledgeable and helpful. Work was completed within time estimate. An overall very positive experience! More

by Ejmrozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Glusack
May 31, 2023 -

Audi Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 27, 2023

Work quality is good but need to improve communication when scheduling appointments Had to call 3x just to get a return call More

by BRK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Peter, Edward
May 31, 2023 -

Audi Westmont responded

Hi, thank you for taking the time to leave us feedback. We appreciate you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 25, 2023

Christian, my new service professional is outstanding! This was my first experience with him and although I was surprised that my previous service partner was not available, he did not disappoint! He was More

by Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 29, 2023 -

Audi Westmont responded

Hi Griffith, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Responded to my needs and was able to accommodate my emergency loaner request. VERY HAPPY to use them and have every confidence the work will be performed correctly. More

by dkaslofski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph - GREAT Communication
May 23, 2023 -

dkaslofski responded

Joseph and the Service TEAM do a great job. I appreciate the attention I receive when in for my periodic maintenance needs.

May 23, 2023

This car dealership is professional, courteous and a joy to work with. I’ve always been treated with dignity and respect. More

by fradecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciardi
May 26, 2023 -

Audi Westmont responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Good job keeping me informed, and getting my vehicle completed, with all service items, the first time. More

by kl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed M
May 26, 2023 -

Audi Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2023

Peter was very helpful and helped me with all my questions and he notified me promptly when my vehicle was ready. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 22, 2023 -

Audi Westmont responded

Hi Jen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Honestly, this place gives me the best service I’ve ever had. Hands down. Updates are constant, people are friendly and they can accommodate if you are in a pinch. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Don’trecall
May 19, 2023 -

Audi Westmont responded

Hi Brian, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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