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Audi Westmont - Service Center

Westmont, IL

4.7
454 Reviews

454 Reviews of Audi Westmont - Service Center

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June 14, 2023

I've been to the dealer several times before but in the last couple of visits, the service has tremendously fallen and is below par with what Audi provides for their customers. More

by Jessk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Jun 19, 2023 -

Audi Westmont responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (630) 537-0310 so we can work towards a resolution.

June 14, 2023

Joseph was highly knowledgeable & professional yet also very personal in providing us the best care! The team was thorough in finding another issue which was resolved quickly and they were flexible to my s More

by nhlipari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cox
Jun 19, 2023 -

Audi Westmont responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 12, 2023

Ed in the service department went out of way to get me a loaner. I was told that there was one for me and guess what when I got there wasn’t. He then explained all the work that was needed and why. More

by hockeyoc711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Mistretta
Jun 18, 2023 -

Audi Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Audi Westmont provided great service and a great experience. The team was thorough in reviewing the condition of the car as well as explaining service recommendations. More

by catieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jun 11, 2023 -

Audi Westmont responded

Hello Catieh, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 06, 2023

Yanni was an excellent advisor. Warm and welcoming at the car door when I pulled in at 7am. She was thorough in reviewing what was necessary for this device interval. I would highly More

by robertanovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanni
Jun 11, 2023 -

Audi Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

Always great service at Audi westmont. The best part is the short video Bruce made as he located the problem and explained wht need to be done. Don’t ever get rid of the video part of th More

by dmr1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanni
Jun 08, 2023 -

Audi Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 04, 2023

Audi Westmont consistently provides outstanding customer service and fast turnaround times for vehicle maintenance and repairs. More

by Philip Amos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Jun 06, 2023 -

Audi Westmont responded

Hi Philip, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2023

Elena, your Service Advisor, provided me with excellent customer service. Elena is very knowledgeable about Audi products; she kept me well-informed about my vehicle during my short waiting period. Please More

by A3 Quattro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Jun 05, 2023 -

Audi Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. If you need more help, our team is available to talk -- safe travels!

June 01, 2023

Great service and communication Kaitlyn made everything easy and explained all service points would recommend this dealer and personal More

by biewerfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jun 05, 2023 -

Audi Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Audi Westmont and we hope to be of service again in the future.

May 30, 2023

Overall good experience, but some of the services were more expensive compared to a local garage. More

by JVDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gardner
Jun 01, 2023 -

Audi Westmont responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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