Audi West Palm Beach - Service Center

These guys are terrific. Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very fa Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very favorable price. Service agent, service manager, sales person, sales manager and finance manager each treated me with utmost patience and respect and made a 6 month supply chain saga entirely bearable and ended up with me unexpectedly in a great new car at a very favorable price—with an equally unexpected good will cash incentive to boot. Braman Group//Audi of West Palm Beach have earned my loyalty, NQA! More

Everyone in the service department is very welcoming, professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact you regarding it. I love that fact that you don't have to wait around in the dealership if you don't want to while your vehicle is being serviced, they offer you a vehicle instead. Awesome service department. Keep up the exceptional service!!! More

The majority of the continued wonderful experiences is mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. Richardson in Finance as well, helping me to do an extended warranty. I have had my 2018 Q5 since June 2017 and my Audi experiences right down the line have been great, thank you. More

Efficient drop off and pickup. Service explained and car on time. App interactions were useful Service explained and car on time. App interactions were useful More

Worst Audi dealership I’ve been too. Would never walk in their again. Service department is even worse. They told me I needed a new clutch on my 2 year old A5 with 13,000 miles. I wen Would never walk in their again. Service department is even worse. They told me I needed a new clutch on my 2 year old A5 with 13,000 miles. I went to another dealership and WOW my clutch was fine. More

Excellent service, the staff very helpful specially Jennifer from the service department and the guy from enterprise Jennifer from the service department and the guy from enterprise More

Needed a new key made and programmed. Thanks for your service and attention Ryan. Highly recommended. Thanks for your service and attention Ryan. Highly recommended. More

Excellent service. Beautiful facilities. Great staff. Timely return of a cleaned car with a good loaner. Beautiful facilities. Great staff. Timely return of a cleaned car with a good loaner. More

Got me in and out quickly with a loaner and answered all of my concerns, of my concerns, More

Great staff with above and beyond customer service! Fast service and a very comfortable and accommodating waiting area. Fast service and a very comfortable and accommodating waiting area. More