Audi West Palm Beach - Service Center

Excellent customer service! Everything was done right the first time and delivered at the time promised. Cant' say enough good about the dealership!!! Wouldn't go anywhere else! Everything was done right the first time and delivered at the time promised. Cant' say enough good about the dealership!!! Wouldn't go anywhere else! More

Pleasant and honest service advisor My service advisor Art Schaller is a pleasure to work with. He is honest and very knowledgeable. The service technicians are also very well trained. My service advisor Art Schaller is a pleasure to work with. He is honest and very knowledgeable. The service technicians are also very well trained. More

Consistently Great Service Pasquale was very accommodating because I called needing to come in right away. The work was done very quickly and efficiently. Everyone is so easy Pasquale was very accommodating because I called needing to come in right away. The work was done very quickly and efficiently. Everyone is so easy to work with. I also like that now all courtesy cars are Audis. More

Highly flexible & Helpful It took us three tries to get the car into the dealership. Our problem, but making for two no-shows for appts we made. Diane was a jewel and worked It took us three tries to get the car into the dealership. Our problem, but making for two no-shows for appts we made. Diane was a jewel and worked with me on each mis-fire and helped reschedule each time with not the least bit of hassle. Everyone there worked to make it work for me. After the review I got a personal call with a summary of the important points from the service review. Everything I asked for was done and very professionally so. Enjoyed my experience and the competence of the great people I worked with. More

exceptional service I have been dealing with Ken Dunlap in Audi Service at Braman Palm Beach for several years now in the servicing of two cars, an A4 and a Q5, . I have I have been dealing with Ken Dunlap in Audi Service at Braman Palm Beach for several years now in the servicing of two cars, an A4 and a Q5, . I have had courteous and well informed communication with him at all times and a clear statement of work to be performed and cost incurred. Anything that comes up during a routine service is discussed with me and the options and costs covered before work is undertaken with my approval. I have confidence in this relationship and feel the dealership is well organized and trustworthy. Since I live 15 miles away from the dealership I usually wait whilst service is being performed. The waiting area is comfortable and well equipped with complimentary snacks and drinks available. For a longer service I have always been provided with a complimentary loaner. I have purchased 3 new cars from this dealership over the years and believe the deals made were competitive and fair. More

Wonderful service thanks to Ken Dunlap It was quick and efficient. I really appreciated all that Ken did to move me along. I did not even have a planned appt. Wonderful experience It was quick and efficient. I really appreciated all that Ken did to move me along. I did not even have a planned appt. Wonderful experience More

Fast and easy service Dealership had a can do attitude for service. I will happily tell you that the service staff and facility are top notch. Convenient location and hours Dealership had a can do attitude for service. I will happily tell you that the service staff and facility are top notch. Convenient location and hours. More

Replacement Tire It was great dealing with Ken. He was ready when I showed up for my appointment and had the loaner vehicle pull up right as I arrived. Great service a It was great dealing with Ken. He was ready when I showed up for my appointment and had the loaner vehicle pull up right as I arrived. Great service and the facilities look fantastic. More

Oil and tite Ready quickly, had rental car ready for me, after car was ready, service person explained the bill to me, very nice clean waiting room, thanks Ready quickly, had rental car ready for me, after car was ready, service person explained the bill to me, very nice clean waiting room, thanks More

Great new Audi location. Service was excellent. Audi Service was great. The Team was friendly and the service exceeded expectations. Ken Dunlap did a great job. The new Audi location is worthwhil Audi Service was great. The Team was friendly and the service exceeded expectations. Ken Dunlap did a great job. The new Audi location is worthwhile visiting. More