Audi West Palm Beach - Service Center
West Palm Beach, FL
442 Reviews of Audi West Palm Beach - Service Center
Consistently Great Service Pasquale was very accommodating because I called needing to come in right away. The work was done very quickly and efficiently. Everyone is so easy Pasquale was very accommodating because I called needing to come in right away. The work was done very quickly and efficiently. Everyone is so easy to work with. I also like that now all courtesy cars are Audis. More
exceptional service I have been dealing with Ken Dunlap in Audi Service at Braman Palm Beach for several years now in the servicing of two cars, an A4 and a Q5, . I have I have been dealing with Ken Dunlap in Audi Service at Braman Palm Beach for several years now in the servicing of two cars, an A4 and a Q5, . I have had courteous and well informed communication with him at all times and a clear statement of work to be performed and cost incurred. Anything that comes up during a routine service is discussed with me and the options and costs covered before work is undertaken with my approval. I have confidence in this relationship and feel the dealership is well organized and trustworthy. Since I live 15 miles away from the dealership I usually wait whilst service is being performed. The waiting area is comfortable and well equipped with complimentary snacks and drinks available. For a longer service I have always been provided with a complimentary loaner. I have purchased 3 new cars from this dealership over the years and believe the deals made were competitive and fair. More
Wonderful service thanks to Ken Dunlap It was quick and efficient. I really appreciated all that Ken did to move me along. I did not even have a planned appt. Wonderful experience It was quick and efficient. I really appreciated all that Ken did to move me along. I did not even have a planned appt. Wonderful experience More
Fast and easy service Dealership had a can do attitude for service. I will happily tell you that the service staff and facility are top notch. Convenient location and hours Dealership had a can do attitude for service. I will happily tell you that the service staff and facility are top notch. Convenient location and hours. More
Replacement Tire It was great dealing with Ken. He was ready when I showed up for my appointment and had the loaner vehicle pull up right as I arrived. Great service a It was great dealing with Ken. He was ready when I showed up for my appointment and had the loaner vehicle pull up right as I arrived. Great service and the facilities look fantastic. More
Oil and tite Ready quickly, had rental car ready for me, after car was ready, service person explained the bill to me, very nice clean waiting room, thanks Ready quickly, had rental car ready for me, after car was ready, service person explained the bill to me, very nice clean waiting room, thanks More
Great new Audi location. Service was excellent. Audi Service was great. The Team was friendly and the service exceeded expectations. Ken Dunlap did a great job. The new Audi location is worthwhil Audi Service was great. The Team was friendly and the service exceeded expectations. Ken Dunlap did a great job. The new Audi location is worthwhile visiting. More
Wonderful New facility is exceptional, and staff is most caring... Decided to wait for my service rather than use a loaner, and the "waiting area" is very consu New facility is exceptional, and staff is most caring... Decided to wait for my service rather than use a loaner, and the "waiting area" is very consumer friendly; snacks, coffee and sandwiches available & free for all - good job Braman Audi! Ken Dunlap handled my service promptly and effectively., another thank you! More
After the sale! Buy buying experience was fantastic my salesman was amazing. I My issue is after the sale. The service manger is rude. I have had the same issue ov Buy buying experience was fantastic my salesman was amazing. I My issue is after the sale. The service manger is rude. I have had the same issue over and over and instead of trying to help I felt disrespected and I am still having the same issues with my vehicle. I plan to bring it to a different dealership to have my vehicle fixed properly. The sad part is my lease is up in six month and tho I will lease another Audi it will not be on Okeechobee . I believe in servicing my car where it was purchased and I have no faith in the service department. More
Great Service! No problems Totally Professional!Pasquale Cici was great.I was treated like family,which is why we have dealt with Braman for 14 years.Sales and service Totally Professional!Pasquale Cici was great.I was treated like family,which is why we have dealt with Braman for 14 years.Sales and service Stanley Silber More