Audi West Palm Beach - Service Center
West Palm Beach, FL
446 Reviews of Audi West Palm Beach - Service Center
Audi SQ5 Service/New Tires A very pleasant experience at West Palm Audi once again. Mike Kaplan is an excellent service advisor and made my visit as efficient as possible. A very pleasant experience at West Palm Audi once again. Mike Kaplan is an excellent service advisor and made my visit as efficient as possible. More
Fix problem w starting car & key They were great. Took care of me quickly had me in & out quickly. Car fixed in 1 day. My svc rep is real sweet And knows me They were great. Took care of me quickly had me in & out quickly. Car fixed in 1 day. My svc rep is real sweet And knows me More
Service for recall issue Scheduling the appointment was easy and friendly. The check in process was great. Easy to get into loaner. Car was cleaned. Friendly service. Not much Scheduling the appointment was easy and friendly. The check in process was great. Easy to get into loaner. Car was cleaned. Friendly service. Not much more you could ask for! More
My experience with Service and Sales at West Palm Beach Audi My posts on Linkedin as follows: I brought my Audi TT in for repairs to West Palm Beach Fl Audi. Lets see how well they do.🤔 1, Replace windshie My posts on Linkedin as follows: I brought my Audi TT in for repairs to West Palm Beach Fl Audi. Lets see how well they do.🤔 1, Replace windshield on seperate invoice. 2, Perform scheduled maintenance. Inform me in 32's, what thickness the worst pad is. 3, There is a wire or cable hanging under frame. 4, When replacing battery, make sure the vent for it is connected correctly. 5, The plastic cover under engines undercarriage, (belly pan), please send quote, and I will probably replace it. 6, Two quotes for repairs and painting car, mirrors included. 7, Play track 10 on CD player in car, Kodak Black: Tunnel Vission, loud, check for blown speakers. You may want to do this prior to installing new windshield. The A3 😝 loaner, sounds better than mine. Please place all the replaced parts, as in the motor for convertible etc., in its original packaging, in the trunk. Thanks Eric! Anything that can be "good willed", will be appreciated.😊 I received the Audi TT today, 7.14.2017. Everything seems to be in order. The belly pan and speakers were not replaced, thankfully because it would have been $1000.00's more, and they are ok. They could have taken advantage of me but did not.😊 Going to test drive A7 I hope to purchase from West Palm Audi. So far, scored an A. We will see how sales develop.🤔 I bought the A7, and sales received an A also.😊 More
Mike Kaplan is OUTSTANDING I was in need of a tire on my A3 due to a pot hole tear ....ugh.....I came to the service department without an appointment, that didn't matter to Mik I was in need of a tire on my A3 due to a pot hole tear ....ugh.....I came to the service department without an appointment, that didn't matter to Mike, he treated me as if I had an appointment and was a priority. He was able to work with the parts department, ordered a tire for me, it arrived earlier then promised and installed in a minimal amount of time. Mike went above and beyond to help me and I truly appreciate that. Great Job Mike! Great job Audi West Palm! More
Great service Very professional fast and friendly team There was almost no waiting for service My service constant call me to update me on the status of my car Very professional fast and friendly team There was almost no waiting for service My service constant call me to update me on the status of my car Great job guys!!!! More
Great dealership! Daniyela O. sold me my A4 last year...very impressed by her. Service department is knowledgeable and quick. Will recommend this dealership to friends Daniyela O. sold me my A4 last year...very impressed by her. Service department is knowledgeable and quick. Will recommend this dealership to friends and family More
Excellent service! Art did a great job getting my car done quickly. He kept me informed during the overnight process and called as soon as it was ready! And my car look Art did a great job getting my car done quickly. He kept me informed during the overnight process and called as soon as it was ready! And my car looks awesome! More
Mike Kaplan was terrific, I came in for a sun visor repair and asked if he could help me understand the navigational system. He did explain in a complete and ea was terrific, I came in for a sun visor repair and asked if he could help me understand the navigational system. He did explain in a complete and easy to understand way. Moving forward, I am requesting Mike Kaplan to be my new service advisor, given his attitude to please a customer. More
Exceptional care Thank you for the way you handle the service of our automobile. It was just as you said one hour or so, and I was done. Thank you for the way you handle the service of our automobile. It was just as you said one hour or so, and I was done. More