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Audi West Palm Beach - Service Center
West Palm Beach, FL
445 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of Audi West Palm Beach - Service Center
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August 12, 2021
Very comfortable waiting area, courteous and knowledgeable customer service representatives, easy in and out, easy appointment scheduling. Very satisfied with our experience. Would recommend to knowledgeable customer service representatives, easy in and out, easy appointment scheduling. Very satisfied with our experience. Would recommend to others. More
by mary
Employees Worked With
Jennifer Capello
August 09, 2021
Seriously over priced. This is a mixed review. I have two Audis, one is still under warrantee and the other is not. I have used this dealer for maintenance and minor repairs. I have no reason to rate them an Audis, one is still under warrantee and the other is not. I have used this dealer for maintenance and minor repairs. I have no reason to rate them anything less than excellent in all categories except for price. This dealer charges an obscene $325 per man hour! (The local BMW, MB and Bentley all charge far less.) The estimate for out of warrantee work was so high I took my older Audi to an independent for service. So, in conclusion, I highly recommend WPB Audi for warrantee work, but if you are out of warrantee and are cost sensitive, you might want to look elsewhere. More
by Audi-guy
Employees Worked With
August 04, 2021
great service and repair no problems no more words to write pleas accept this as my 25 word min no more no more no more no more thats 25 words write pleas accept this as my 25 word min no more no more no more no more thats 25 words More
by sphvgfn
Employees Worked With
August 02, 2021
Great customer service and complete reliability. Service time was efficient and detailed. Staff was friendly and helpful with all my needs. Looking forward to doing more business time was efficient and detailed. Staff was friendly and helpful with all my needs. Looking forward to doing more business More
by Kijuanminors
Employees Worked With
July 30, 2021
All was fine although I will note that someone left a water bottle in my cup holder. Also, I would have expected to be offered the complimentary sanitization. water bottle in my cup holder. Also, I would have expected to be offered the complimentary sanitization. More
by E
Employees Worked With
Sam Kirmani
July 29, 2021
Arrived 5:15 PM on Saturday to pick up car. Service had already closed. Anas and Service Rep (Brittany?) provided exceptional service. Well done. Thank you already closed. Anas and Service Rep (Brittany?) provided exceptional service. Well done. Thank you More
by dougpridgen
Employees Worked With
July 23, 2021
Working with Ryan and the staff in service is always a great experience. They are quick, explain everything in detail and always have your vehicle back when promised. great experience. They are quick, explain everything in detail and always have your vehicle back when promised. More
by gmarrin
Employees Worked With
July 14, 2021
Shipped car to me without floor mats. Called salesman Amin Saleh and he said would take care of. Couple weeks later I got the wrong color mats. Contact Amin and he said he would look into and send correc Amin Saleh and he said would take care of. Couple weeks later I got the wrong color mats. Contact Amin and he said he would look into and send correct mats. After not hearing anything in texted him and he said others were back ordered but he was sending a better mat so I wouldn’t have to wait…now 2 months later I still have NO floor mats and the salesperson Amin will no longer respond to my texts. Also left message for service manager (Chris) to call 5 days ago and so far NOTHING! Ridiculous More
by Heelbilly
July 07, 2021
Very fast and efficient service. Thank you Lewis and the rest of the service department for getting the car done quickly. We love our Audi. rest of the service department for getting the car done quickly. We love our Audi. More
by rockstarconnie
Employees Worked With
June 30, 2021
Lewis is the best as was everyone there. So friendly and courteous! It is clean and comfortable! courteous! It is clean and comfortable! More
by HCL66
Employees Worked With
