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Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
446 Reviews

446 Reviews of Audi West Palm Beach - Service Center

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April 29, 2025

Robert was very helpful and patient. He got all of my car issues resolved, and it is SO much nicer to drive now. This is the first time I've really spent any money fixing it (it's a 201 More

by Amy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Trammell
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Apr 29, 2025 -

Audi West Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bill Conner Fixed Operations Director

March 21, 2025

My customer service for my recent oil change was awesome and wait was not long and very clean waiting area. More

by M1bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Bono
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Mar 21, 2025 -

Audi West Palm Beach responded

Thank you for choosing Audi West Palm Beach. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bill Conner Fixed Operations Director

March 12, 2025

Recall handled well. Got loaner for 5 days. Service advisor was terrific. Highly recommended advisor. More

by jhoughlaw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alleyah Largaespada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Audi West Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi West Palm Beach. Bill Conner Fixed Operations Director

March 05, 2025

I did have to wait 25 minutes for my appointment when I got to your dealership…..had been scheduled with someone who was not on the schedule that afternoon and no one told me…. BUT after that it was smooth More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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January 29, 2025

Evelyn was patient with me and my questions as well as very knowledgeable & experienced. I will highly recommend her to everyone I know in the West Palm Beach area. Thank you Evelyn & best regards, Mike M More

by Mike Mathieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Audi West Palm Beach responded

Hi Mike, thank you for taking the time to leave a review for us at Audi West Palm Beach. We're happy we could meet your expectations! We hope to see you soon!

January 18, 2025

Chris was an outstanding Service Advisor, and I would try to use him again if he is available More

by jjimirro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lopez - and why don't you have his name on the menu?
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Jan 22, 2025 -

Audi West Palm Beach responded

Tthank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

January 15, 2025

Was able to get service in an emergency. Battery was malfunctioning. Loaner arranged with enterprise. More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Audi West Palm Beach responded

We love getting reviews like these! Thank you for taking your time to let us know how we did!

November 14, 2024

Since the purchase of my Q5 in June 2017 service has been nothing but excellent. Jennifer my service advisor is tops, pleasant and always goes above and beyond. More

by Lainer105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Audi West Palm Beach responded

Thank you for choosing Audi West Palm Beach and for your kind review. We look forward to serving you again in the future.

November 04, 2024

We have dealt with this service center on numerous occasions. We have been more than satisfied with the service and especially with the Staff More

by Poppoo101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kelstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Audi West Palm Beach responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback!

October 30, 2024

Great service department. Good communication and timely service visit. Jennifer in service was great to deal with. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisnette Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

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