Audi West Houston - Service Center

Great dealership Whenever I take my car in for service all the employees are polite and helpful. They took care of my car in a timely manner. Thank you Whenever I take my car in for service all the employees are polite and helpful. They took care of my car in a timely manner. Thank you More

The way dealer service should be My experience was excellent the service person answered all of my questions and made sure I understood all of the potential charges. Very professional My experience was excellent the service person answered all of my questions and made sure I understood all of the potential charges. Very professional and friendly! More

10K Service This is why I am on my third Audi from this dealership. They provide he best service team you can ask for. Prompt, professional and knowledgeable. Yo This is why I am on my third Audi from this dealership. They provide he best service team you can ask for. Prompt, professional and knowledgeable. You wait for your car in very comfortable surroundings and leave feeling good about your experience, I Highly recommend this dealership. More

They care I was ill when I brought my car in and everyone was so kind and caring. They took care of me and my sweet Audi, I was ill when I brought my car in and everyone was so kind and caring. They took care of me and my sweet Audi, More

I had a great experience this time. I was greeted the moment I pulled into the service bay. My service consultant was Chien Tsai. He was very professional as well as curtious. I had an o I was greeted the moment I pulled into the service bay. My service consultant was Chien Tsai. He was very professional as well as curtious. I had an oil change and tire rotation for my 2017 A4. He even offered a car wash for my vehicle. The wait time was not bad at all. My overall experience was EXCELLENT! More

Great experience The entire crew at Audi was friendly, courteous, and professional. I am a new To Audi and have been impressed with the support this dealership offers The entire crew at Audi was friendly, courteous, and professional. I am a new To Audi and have been impressed with the support this dealership offers to its customers More

This place is a dumpster fire. I have dealt with at least four different service providers at this location; not one has been helpful, knowledgeable, or respectful. They have also I have dealt with at least four different service providers at this location; not one has been helpful, knowledgeable, or respectful. They have also made multiple misrepresentations about the absence of warranty coverage despite the repair being covered by a warranty. Take your vehicle elsewhere. You can thank me later. More

Mike is excellent service provider I have been servicing the Q5 which I bought it from them 2012, they are very prompt and offer excellent service. Michael Farrell is customer friendly I have been servicing the Q5 which I bought it from them 2012, they are very prompt and offer excellent service. Michael Farrell is customer friendly and give an excellent suggestions on what to do and he takes good care and goes extra mile to help and keeps me updated the status while I am waiting in the Audi west or elsewhere. He is extremely good, because of him I go there even though I have Audi shop near to my home (downtown), still prefer to go to Audi west due to Mike for his honest feedback and friendly service. More

Great Dealership Great dealership offering good, quick customer service. John Dakus is a wonderful service writer, always very helpful and concerned about the needs of Great dealership offering good, quick customer service. John Dakus is a wonderful service writer, always very helpful and concerned about the needs of the customer. More

Excellent Many years dealing with this facility specifically Mike Farrell in Service. He has gone far beyond his boundaries to make sure that me and my family's Many years dealing with this facility specifically Mike Farrell in Service. He has gone far beyond his boundaries to make sure that me and my family's Audi's are taken care of. This IS the reason I keep coming back. More