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Audi West Houston

Houston, TX

4.9
319 Reviews
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11850 Katy Freeway

Houston, TX

77079

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Showing 319 reviews

July 04, 2023

Excellent customer service. Beautiful inside. Stephen Reed made buying a new vehicle easy and helped me get into my dream Q7. Knowledgeable sales team, all questions answered, a More

by SMorgan23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Reed-5 stars plus a million more stars
Jul 07, 2023 -

Audi West Houston responded

positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2023

This is our second Audi that we have purchased from Audi West Houston and again it was an exceptional experience. Saad Saad is the best salesman we have had the pleasure of purchasing our second Audi from More

by shawn84239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saad Saad
Jul 07, 2023 -

Audi West Houston responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2023

Good experience with great people and salesman Christopher Walker is a great salesman highly recommended More

by Jayden Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Walker
Jun 21, 2023 -

Audi West Houston responded

Jayden, we're happy you found our staff to be so supportive during your experience here at Audi West Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2023

Feras Maayah was so helpful and understanding when we were trying to purchase the Q5 from him. Not only was he patient in answering all of our questions but he was so helpful to us when we had to move ou More

by luv012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
razed ahmed
Jun 19, 2023 -

Audi West Houston responded

We're happy you found our staff to be so supportive during your experience here at Audi West Houston. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2023

Stephen was great help getting me into a new Q7 lease. Thanks for the good experience. More

by Audi Leaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Reed
May 23, 2023 -

Audi West Houston responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

Exceptional sales who help me with my unusual request. Joseph Kim was amazing. Great followup. More

by dbrowndbf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Kim, finance and sales manager were great, I don't know their names
May 17, 2023 -

Audi West Houston responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2023

I had a great time to buy my new Q5. Fred and Saad were amazing and very professional. I really appreciate what they did in every step. More

by juyoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick, Saad
May 10, 2023 -

Audi West Houston responded

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Audi West Houston always deliver high quality elegant vehicles when I need them. This is my 3rd Audi and I would recommend this dealership in search of professional personal care and a reliable classy ve More

by Nicky Nichole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederic Layaud
Apr 27, 2023 -

Audi West Houston responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 24, 2023

Got me my car after many trial and error. Took forever for them to negotiate getting the car from another dealership within same ownership. Overall while they delivered, it is overpromise and More

by abhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Louis Nunes
May 03, 2023 -

Audi West Houston responded

We are disappointed to hear that you did not have a more positive experience with us at Audi West Houston. Please contact our General Manager at (855) 627-2941 so we can work with you to make this right.

April 19, 2023

My sales rep was great! ! He understood my needs and went beyond to make me happy. The issue that I had was the cleaning department I would say. I felt that they could have More

by Aledude21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Kim
Apr 21, 2023 -

Audi West Houston responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 627-2941 so we can work towards a resolution. We look forward to hearing from you.

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