Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 319 reviews
Very professional and friendly interaction Spoke with David about 6 months ago when visiting the dealership, showing interest in a number of different models. Wasn't sure which one to buy. Davi Spoke with David about 6 months ago when visiting the dealership, showing interest in a number of different models. Wasn't sure which one to buy. David made sure he followed up on occasions since then in a friendly manner. Returning 2 weeks ago, having decided on the model, David made the experience of buying and test driving a car very pleasurable and efficient for both myself and my wife. He has a great sense of humor, which helps when one has to hand over a lot of cash for a new car in the end. More
Awesome service quality! Recently transferred in to Houston from overseas and wanted to buy a Q3. Got a good deal from Sean who provided excellent service throughout the whole Recently transferred in to Houston from overseas and wanted to buy a Q3. Got a good deal from Sean who provided excellent service throughout the whole process, incl. a great recommendation to get my new car insured. Sean delivered the car seemlessly to my office and introduced me to all new features very efficiently: all in all awesome service and friendly attitude! More
Awesome Sales team and customer service I walked in not expecting to purchase a car at all, but that all changed as soon as JT started showing us around. He was informative, professional, fu I walked in not expecting to purchase a car at all, but that all changed as soon as JT started showing us around. He was informative, professional, fun to talk to and never tried to up sell me on my bottom line price. He found my wife and I the perfect A3 that met all of our needs at the perfect price. He made us feel like we were more than just customers and never once looked down on us. I HIGHLY recommend Audi West Houston and JT. More
Great!!! David Demarest and the sales manager Daren Granger were exceptional, friendly and made car buying a pleasant experience. These 2 gentlemen are an a David Demarest and the sales manager Daren Granger were exceptional, friendly and made car buying a pleasant experience. These 2 gentlemen are an asset to any institution and I recommend the services of David. They were very professional, just great.Five star experience!!! More
Friendly Dealership David Demarest was great to work with, he was actually a breath of fresh air. Everyone at the dealership was friendly and I had the best experience I' David Demarest was great to work with, he was actually a breath of fresh air. Everyone at the dealership was friendly and I had the best experience I've ever had at a dealership. David took his time with me and tried to accommodate my every need in a vehicle. I would definitely recommend Audi West Houston. More
great buying experience I worked with Greg (Charles) Wales in Houston after hit and miss communication with other dealerships in Dallas where I live - which was very frustrat I worked with Greg (Charles) Wales in Houston after hit and miss communication with other dealerships in Dallas where I live - which was very frustrating. I was turning in my 2011 A8 to lease a new 2015 A8. I told Greg the description of the car I desired and the numbers I needed to hit. And, within a few call and emails the deal was done. The turn in of my car was super easy and my new one was in the show room, detailed, with a sold to 'me' sign which I thought was a nice touch of class. I will definitely do business again with Houston Audi West and Greg Wales. More
Avoid at all costs! Had to pay almost $2500 in extra labor and parts during a recent trip to a new dealership (I've moved out of the Houston area), after they discovered Had to pay almost $2500 in extra labor and parts during a recent trip to a new dealership (I've moved out of the Houston area), after they discovered that the work done by Audi West Houston was...well...I'll let you be the judge of what to call the work done by the good people at Audi West Houston. From my latest service report: "left broken bolts", "coolant hose was mounted incorrectly", "engine control module holder was not installed back correctly", "broken bolt to the holder", and "pinch (sic) wires in the harness" Of course, Audi WH claims that because the warranty on that repair had expired, they won't do anything. Nevermind that they were the only ones to ever service the car, and of course it would have never been discovered as long as the one's who did the shoddy work to begin with were the ones checking the vehicle. Do yourself a favor, and if you need work done on your Audi, look for a good independent mechanic. Avoid these people at all costs. More
Great brand, poor representation Terrible communication, terrible customer service, overall disappointing experience. I love my Audi, but I wish I would have given my business elsewhe Terrible communication, terrible customer service, overall disappointing experience. I love my Audi, but I wish I would have given my business elsewhere. The communication was terrible, e-mails not responded to by the finance team, appointments not being fulfilled due to weather, but never being informed to that being a problem. Reception was spotty at best when I arrived. HUGELY disappointed. Wish I would have taken my business else where and I will in the future. Great car brand, terrible representation. More
NEVER BUY FROM THEM - WORST EVER EXPERIANCE ANYONE CAN HAVE PLEASE CHECK MY REVIEW ON EDMUNDS.COM. I WAS NEVER BEEN TREATED LIKE THIS MY ENTIRE LIFE. WE AS A FAMILY REALLY SHOCK WHY THEY TREATED US LIKE THAT. PLEASE CHECK MY REVIEW ON EDMUNDS.COM. I WAS NEVER BEEN TREATED LIKE THIS MY ENTIRE LIFE. WE AS A FAMILY REALLY SHOCK WHY THEY TREATED US LIKE THAT. More
True to His Word Daren was awesome!! Every single promise / statement he made to me he honored. He was very patient with me. As a single woman, I was nervous and worri Daren was awesome!! Every single promise / statement he made to me he honored. He was very patient with me. As a single woman, I was nervous and worried about being taken advantage of. I felt like Daren treated me very fairly! I will definitely go back to Momentum if he is still there the next time I buy a car. I have already recommended the dealership to several people. More