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Audi West Houston

Houston, TX

4.9
322 Reviews
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Today: 9:00 AM - 7:00 PM Closed Now
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11850 Katy Freeway

Houston, TX

77079

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Showing 322 reviews

May 31, 2017

So thankful I went to this dealership! Johzanne Miller, the service advisor, helped me big time!! She even informed me on information about my warranty that the original dealership I bought More

by Birdie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johzanne Miller
Jun 19, 2017 -

Audi West Houston responded

We are thrilled to read Johzanne met your highest standards during your service visit. We will pass your praise along to her. Thank you, Kevin Lind - General Manager.

May 24, 2017

Plug in tire I purchased my Q5 from this dealership and their service department is the only people to work on the car. I purchased tires from them after the origi More

by Chad C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chien. Gaylyn. Eric
Jun 20, 2017 -

Audi West Houston responded

Chad, thank you for bringing the experience you had with our service team to our attention. Our General Manager, Kevin Lind, would appreciate the opportunity to speak with you and learn more about the experience you had. If you would give him a call at 281-899-3402 or he can be reached by email at kevinllind@audiwesthouston.com.

More
May 23, 2017

Great Service I have the amazing Audi Care on my Q3. My 35,000 check up service appointment was handled very professionally. It is a pleasure to do business with Au More

by Q3Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galyn Marks
Jun 19, 2017 -

Audi West Houston responded

Thank you for the wonderful review. We are delighted to read our service team met you highest standards. Best, Kevin Lind - General Manager.

May 20, 2017

Great Dealership! Our experience with Audi West Houston was wonderful. Frederic Layaud was very attentive to our requests we were looking for in a new car, and his enth More

by sleruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 19, 2017 -

Audi West Houston responded

Thank you for the review. We are happy to read our team has met your highest standards. - Kevin Lind - General Manager.

May 16, 2017

Outstanding Customer Service Staff was very friendly while performing maintenance on my vehicle. Gaylyn was very attentive and answered all my concerns. She took care of all the r More

by David Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaylyn Marks
May 13, 2017

Sarcastic and Rude If you're looking for a dealership with a professional staff that will treat customers with courtesy and respect, look elsewhere! I was unfortunate e More

by DN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Wallace
May 09, 2017

Pleasant Experience at West Audi Houston Jon my service adviser was not only very knowledgeable but also very professional. He pointed out what was needed and explained very plainly why. He More

by Adeniyi Ojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
April 20, 2017

Great Place to Do Business Exceptional and professional service from all of the individuals we dealt with. Trevor was a pleasure to deal with. He pointed out everything about th More

by Danny K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hanes
April 04, 2017

Worst experience with a dealer! DO NOT BUY FROM HERE! Awful experience from most of the sales side of the house! Extremely rushy and rude salesman (Ahmad). GSM (Mack) promised me something, and is now ign More

by UnhappyAudiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad, Mack
March 19, 2017

Truly outstanding - highly recommend this dealership. My car lease with Audi West Houston was going to terminate soon, so a few days ago I visited them to discuss the options. A couple of hours later I d More

by evgeny.ragoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Christman
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