Audi West Houston

The way dealer service should be My experience was excellent the service person answered all of my questions and made sure I understood all of the potential charges. Very professional My experience was excellent the service person answered all of my questions and made sure I understood all of the potential charges. Very professional and friendly! More

10K Service This is why I am on my third Audi from this dealership. They provide he best service team you can ask for. Prompt, professional and knowledgeable. Yo This is why I am on my third Audi from this dealership. They provide he best service team you can ask for. Prompt, professional and knowledgeable. You wait for your car in very comfortable surroundings and leave feeling good about your experience, I Highly recommend this dealership. More

Great atmosphere The people are very welcoming. The salemen answered all of our questions. He was Knowledgeable about the Vehicle we want it. I highly recommend thi The people are very welcoming. The salemen answered all of our questions. He was Knowledgeable about the Vehicle we want it. I highly recommend this place is a great place to by a vehicle. More

Top notch service! I was looking for a used 2015 Acura ILX and my search led me to Audi West Houston. I submitted a form online at 7am and was contacted shortly thereaft I was looking for a used 2015 Acura ILX and my search led me to Audi West Houston. I submitted a form online at 7am and was contacted shortly thereafter by Amadou Niang. I explained I was a cash buyer and that I had very specific questions about the vehicle and price I wanted answered before I would come see the vehicle. Amadou was happy to answerer my questions and did not waste my time. I drove out to see and test drive the vehicle. The entire Audi staff was extremely professional. The vehicle was in great shape, 1 owner with no accidents. It did have one blemish on the trunk that Audi said it had planned to fix/repaint. I purchased the vehicle and returned it 2 weeks later for the minor body work to be finished during which I was provided a loaner vehicle. I picked the vehicle up 2 days later and car looked fantastic. Amadou and the entire Audi Staff provided a pleasant and professional purchasing experience. More

They care I was ill when I brought my car in and everyone was so kind and caring. They took care of me and my sweet Audi, I was ill when I brought my car in and everyone was so kind and caring. They took care of me and my sweet Audi, More

I had a great experience this time. I was greeted the moment I pulled into the service bay. My service consultant was Chien Tsai. He was very professional as well as curtious. I had an o I was greeted the moment I pulled into the service bay. My service consultant was Chien Tsai. He was very professional as well as curtious. I had an oil change and tire rotation for my 2017 A4. He even offered a car wash for my vehicle. The wait time was not bad at all. My overall experience was EXCELLENT! More

Easy Purchase Process was pleasant and efficient from the beginning. Our salesperson, Moe Darwich exudes professionalism and patience. We were impressed with his Process was pleasant and efficient from the beginning. Our salesperson, Moe Darwich exudes professionalism and patience. We were impressed with his knowledge of Audi and so far very pleased with this purchase. More

Great experience The entire crew at Audi was friendly, courteous, and professional. I am a new To Audi and have been impressed with the support this dealership offers The entire crew at Audi was friendly, courteous, and professional. I am a new To Audi and have been impressed with the support this dealership offers to its customers More

This place is a dumpster fire. I have dealt with at least four different service providers at this location; not one has been helpful, knowledgeable, or respectful. They have also I have dealt with at least four different service providers at this location; not one has been helpful, knowledgeable, or respectful. They have also made multiple misrepresentations about the absence of warranty coverage despite the repair being covered by a warranty. Take your vehicle elsewhere. You can thank me later. More

Mike is excellent service provider I have been servicing the Q5 which I bought it from them 2012, they are very prompt and offer excellent service. Michael Farrell is customer friendly I have been servicing the Q5 which I bought it from them 2012, they are very prompt and offer excellent service. Michael Farrell is customer friendly and give an excellent suggestions on what to do and he takes good care and goes extra mile to help and keeps me updated the status while I am waiting in the Audi west or elsewhere. He is extremely good, because of him I go there even though I have Audi shop near to my home (downtown), still prefer to go to Audi west due to Mike for his honest feedback and friendly service. More