Audi West Houston

DO NOT USE THIS DEALERSHIP! If I could give zero stars, I would have. I put a deposit down for a new Audi on 2/10/2025. My car was falling apart so I could not wait for the new If I could give zero stars, I would have. I put a deposit down for a new Audi on 2/10/2025. My car was falling apart so I could not wait for the new Audi and purchased another car on 2/25/2025. I communicated with the salesperson, Jared Willard and he assured me that I would have my deposit refunded to my credit card. On 3/4/2025 I checked my credit card activity and no refund. I contacted Jared again and he said he would contact accounting. I left a message for both Jared and his Manager Amadou Niang. Crickets. On 3/6/2025 I physically went to the dealership and they said they couldn't refund my credit card as they had gotten a new credit card system. Grant Draper, finance manager, assured me that I would receive a Zelle payment for my refund the following day. No refund yet! I will have to dispute the charge on my credit card! More

Great customer service and fast with approval documents. My salesman Husain Shariq explain everything well about my new vehicle. My salesman Husain Shariq explain everything well about my new vehicle. More

They were absolutely amazing and so fast. They did things on numbers that were unheard of. I am so excited about my new Audi and they have made a forever customer for now on. They did things on numbers that were unheard of. I am so excited about my new Audi and they have made a forever customer for now on. More

Excellent Customer Service. Shariq Husain went above & beyond to provide us a seamless car buying experience. Post sale Service is also commendable. Shariq Husain went above & beyond to provide us a seamless car buying experience. Post sale Service is also commendable. More

Pretty easy process, Brian was very servicial and explaining every step and answering all my questions. explaining every step and answering all my questions. More

I am fully satisfied with the customer service provided by all the staff at WestAudi. Best of all I got an excellent deal in my new Q5 by all the staff at WestAudi. Best of all I got an excellent deal in my new Q5 More

The salesman Saad was great. He was a good listener and very helpful and understood our needs. He was a good listener and very helpful and understood our needs. More

Great customer service, very knowledgeable and patient. I am recommending this dealership to whoever is looking into purchasing a vehicle. Thank you for a great car-buying experience. I am recommending this dealership to whoever is looking into purchasing a vehicle. Thank you for a great car-buying experience. More

Very welcoming and knowledgeable salesman (Christian)! Good inventory on lot. A lot of great options to choose from. Good inventory on lot. A lot of great options to choose from. More

Incredibly welcoming team of professionals. We were greeted immediately when we walked in. Our salesperson, Mr. Perez, was helpful and supportive, answered our questions and took the time and e We were greeted immediately when we walked in. Our salesperson, Mr. Perez, was helpful and supportive, answered our questions and took the time and effort to ensure we were pleased with the service and the deal. We spoke to the Sales Manager, Finance, and felt we were treated genuinely fairly, and honestly. I would highly recommend this dealership. More