Audi West Houston

This was my first visit to Audi West Houston. It was a great experience and I look forward to visiting the dealership in the future as the need arises. My service advisor Josh exhibited excellent customer great experience and I look forward to visiting the dealership in the future as the need arises. My service advisor Josh exhibited excellent customer service from our initial interaction and throughout the visit. He provided ongoing updates and followed-up afterward as promised. Each team member I interacted with with exceptionally friendly and made my visit very pleasurable. More

I have always had great experiences at Audi West Houston. Ken helped me today and he was friendly, fast, and explained all options. The waiting room is extremely nice and the wifi is good! Will continue to u Ken helped me today and he was friendly, fast, and explained all options. The waiting room is extremely nice and the wifi is good! Will continue to use this location for all service. More

Another great customer experience at Audi West Houston. Scott is an excellent Service Advisor and continuously gave updates on the progress of the service and estimated timing of completion. Scott is an excellent Service Advisor and continuously gave updates on the progress of the service and estimated timing of completion. More

Really great experience, the best customer service, and fast call back explaining and detailing exactly what was needed. The guys that I worked with went above and beyond and during these times I really ap fast call back explaining and detailing exactly what was needed. The guys that I worked with went above and beyond and during these times I really appreciated it. More

I would highly recommend Audi West Houston. All employees are fantastic, especially Scotty who provided great customer service. I will keep coming back when needed are fantastic, especially Scotty who provided great customer service. I will keep coming back when needed More

Just purchased a third Audi and had another seamless Just purchased a third Audi and had another seamless experience.. The service staff is exceptional and makes it so easy to follow the maintenance sc Just purchased a third Audi and had another seamless experience.. The service staff is exceptional and makes it so easy to follow the maintenance schedule. More

Thorough with evaluating the problem, courteous, and mindful of the customer’s needs. Will have my car serviced here again. I highly recommend if you drive an older Audi. mindful of the customer’s needs. Will have my car serviced here again. I highly recommend if you drive an older Audi. More

Feras (the GM) and Craig (finance) were fantastic! Professionals who grasp there is no reason to spend hours buying a car. When I walked in the staff at the desk was already expecting me. Overall a Professionals who grasp there is no reason to spend hours buying a car. When I walked in the staff at the desk was already expecting me. Overall a wonderful experience More

One of the best car buying experiences of my life! Thank y’all for making it so easy for this xxxxxxx!!!! I will definitely keep an eye on y’all’s dealership for future purchases! y’all for making it so easy for this xxxxxxx!!!! I will definitely keep an eye on y’all’s dealership for future purchases! More

Joshua was fantastic and worked with me to get my car back on the road! He was able to get me into a loaner which for our crazy schedule was extremely helpful. back on the road! He was able to get me into a loaner which for our crazy schedule was extremely helpful. More