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Audi West Houston
Houston, TX
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 322 reviews
February 24, 2022
Very professional and knowledgeable. Able to work all of the angels - lease, buy, trade-in, etc., and gave me a complete t of my options. Able to work all of the angels - lease, buy, trade-in, etc., and gave me a complete t of my options. More
by u2goebel
Employees Worked With
Cornelius, Amadou
February 21, 2022
I went in to get service on my 2020 Q5 and they made me a great deal on a new 2022 Q5 sportsback! I wasn't even looking for a new car. They treat their loyal customers great! great deal on a new 2022 Q5 sportsback! I wasn't even looking for a new car. They treat their loyal customers great! More
by mareynolds72
Employees Worked With
Scott Shaley, Hamady Kante, Cornelius Colbert, Amadou Niang
February 09, 2022
This is the best dealership I have ever been to hands down! Shane was so helpful and went above and beyond to help me with my car. He made the whole process so easy and seamless. I will definitely be ref down! Shane was so helpful and went above and beyond to help me with my car. He made the whole process so easy and seamless. I will definitely be referring this place to all my friends and family. Everyone at this dealership was so warm and welcoming. They were also so very informative about each car and definitely give you the best price compared to other dealerships in the area. I am so happy with my car and if you want a seamless, easy way of finding your car go to SHANE! He is very the best! More
by sabasiddiqi786
Employees Worked With
Shane
January 23, 2022
Christian was a great person to work with. However, I am having trouble getting in touch with Audi in order to set up my key fobs. having trouble getting in touch with Audi in order to set up my key fobs. More
by jenneberlan
Employees Worked With
Dana Medeiros, Greg Chapman, Louis Nunes
January 19, 2022
They sold me a car online with a stop sale on it that I can't drive due to an airbag recall and offered to let me drive it off the lot in exchange for my vehicle I'm trading in. I had to convince them to p can't drive due to an airbag recall and offered to let me drive it off the lot in exchange for my vehicle I'm trading in. I had to convince them to put me in a loaner since I'm not driving any car without airbags. It's been 4 days now and I'm finally picking the loaner up today in a few hours of writing this message. They also said they don't have the part in to fix it and I'll be driving the loaner car until the part comes in to fix it which won't be for 2 weeks most likely they also told me. More
by doemay232016
Employees Worked With
Ramiz Frederick
January 16, 2022
I bought a 2018 Audi A5 sportback from this dealership and within 13 days the coolant system failed. An Audi service technician at a different dealership told me this was a preexisting issue and that the and within 13 days the coolant system failed. An Audi service technician at a different dealership told me this was a preexisting issue and that the car had to have been like this before I got it. My tires were also showing the wires which no one disclosed to me. They did the “inspection” but the car would not have passed a state inspection with those tires More
by timothy112998
Employees Worked With
Billy Frank
December 30, 2021
The dealership is immaculate. My sales person, Hamady, was friendly and professional. Finance person was very helpful. I felt well taken care of and treated fairly throughout the whole process. Very satis was friendly and professional. Finance person was very helpful. I felt well taken care of and treated fairly throughout the whole process. Very satisfied with my purchase. More
by amme56
Employees Worked With
Hamady. Kante
