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Audi West Houston
Houston, TX
329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 329 reviews
April 04, 2025
I had a wonderful and easy car buying experience! I would highly recommend Audi West Houston to friends and family! I will definitely look to purchase another car from them! I would highly recommend Audi West Houston to friends and family! I will definitely look to purchase another car from them! More
by cfchambers
Employees Worked With
Thiemo Rusch
April 02, 2025
Purchased a new Audi A6 from this dealership, and the experience was fantastic from start to finish. The entire process was straightforward. Ryan went above and beyond to help me secure a great deal, and experience was fantastic from start to finish. The entire process was straightforward. Ryan went above and beyond to help me secure a great deal, and the honesty and professionalism shown by the entire team truly stood out. If you're looking for a hassle-free car-buying experience with top-notch customer service, I highly recommend paying them a visit. More
by mnemami
Employees Worked With
Ryan Schnabl
March 26, 2025
Elijah sales rep was very professional and kept his words. He follow through on everything that the sale was complete. Thank you Elijah for such a wonderful experience. words. He follow through on everything that the sale was complete. Thank you Elijah for such a wonderful experience. More
by agnes
Employees Worked With
Elijah k
March 22, 2025
very comfovery comfortable location, excellent assistance and very knowledgeable and courteous seller, his name is Saad Saad, he gave all the explanations that were needed in a precise way ...rtable seat and very knowledgeable and courteous seller, his name is Saad Saad, he gave all the explanations that were needed in a precise way ...rtable seat More
by Erica Pin
Employees Worked With
Saad Saad
March 18, 2025
I recently purchased an Audi A5 Sportback from AUDI WEST HOUSTON and had a very great experience. From the initial contact with Brian Perez to the final paperwork, everything was smooth and efficient. Brian HOUSTON and had a very great experience. From the initial contact with Brian Perez to the final paperwork, everything was smooth and efficient. Brian was knowledgeable, patient, and genuinely helpful in finding the right car along with financing for my needs. I highly recommend Audi West Houston to anyone looking for a new or used car. More
by turnbowy
Employees Worked With
Brian Perez
March 07, 2025
DO NOT USE THIS DEALERSHIP! If I could give zero stars, I would have. I put a deposit down for a new Audi on 2/10/2025. My car was falling apart so I could not wait for the new If I could give zero stars, I would have. I put a deposit down for a new Audi on 2/10/2025. My car was falling apart so I could not wait for the new Audi and purchased another car on 2/25/2025. I communicated with the salesperson, Jared Willard and he assured me that I would have my deposit refunded to my credit card. On 3/4/2025 I checked my credit card activity and no refund. I contacted Jared again and he said he would contact accounting. I left a message for both Jared and his Manager Amadou Niang. Crickets. On 3/6/2025 I physically went to the dealership and they said they couldn't refund my credit card as they had gotten a new credit card system. Grant Draper, finance manager, assured me that I would receive a Zelle payment for my refund the following day. No refund yet! I will have to dispute the charge on my credit card! More
by Karin
Employees Worked With
Jared Willard
February 03, 2025
They were absolutely amazing and so fast. They did things on numbers that were unheard of. I am so excited about my new Audi and they have made a forever customer for now on. They did things on numbers that were unheard of. I am so excited about my new Audi and they have made a forever customer for now on. More
by Ahartner11
Employees Worked With
Elijah
February 02, 2025
Excellent Customer Service. Shariq Husain went above & beyond to provide us a seamless car buying experience. Post sale Service is also commendable. Shariq Husain went above & beyond to provide us a seamless car buying experience. Post sale Service is also commendable. More
by Srini
Employees Worked With
Shariq Husain
