
Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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I started a process to buy a car from these clowns Monday - after agreeing to their deal a whopping $300 discount, I had to email them a total of 10 times to get them to finally return my email's, NO PHONE C - after agreeing to their deal a whopping $300 discount, I had to email them a total of 10 times to get them to finally return my email's, NO PHONE CALLS OF COURSE. When I asked for wiring instructions, they ghosted me again until now 4:31PM on THURSDAY to tell the they sold the car EVEN THOUGH I COMMITTED TO BUY THE CAR AT THEIR TERMS ON MONDAY. They are the worst dealership I have ever dealt with and I would avoid them at all costs, just another example of xxxx. DO NOT BUY FROM THEM THEY ARE AWFUL! More
Horrible customer service, it has been over a month, my trade in hasn’t been paid off, you can’t reach anyone, they are not returning voicemails, salesperson Artemi acting like helping me, all he says it t trade in hasn’t been paid off, you can’t reach anyone, they are not returning voicemails, salesperson Artemi acting like helping me, all he says it takes time which is not true. I asked Artemi to help me speak with a manager, he told me call store. Even receptionist says i can’t guarantee you can speak with a manager. Different attitude when buying vehicle, go somewhere else, don’t suffer with your own money. More
I had a great experience at Audi West Houston. The staff was knowledgeable, professional and attentive throughout the entire process. They answered all my questions clearly and made me feel as a v The staff was knowledgeable, professional and attentive throughout the entire process. They answered all my questions clearly and made me feel as a valued customer. My sales person, Artemii, was very good. The dealership was clean and well organized. Overall it was a smooth and positive experience More
I’m pleased with everyone at Audi West, from the general manager to sale person. They took care all of my concerns when purchasing my Audi. Thank you Audi West. manager to sale person. They took care all of my concerns when purchasing my Audi. Thank you Audi West. More
I had a fantastic experience at Audi West Houston. The guy who I worked with on the sale, Sab, was friendly, accommodating, and kept me fully informed throughout every step in the process. I highly The guy who I worked with on the sale, Sab, was friendly, accommodating, and kept me fully informed throughout every step in the process. I highly recommend this dealer! More