Audi West Covina - Service Center

Horrible customer service. This dealer holds a grudge on customers and does not hold themselves accountable for their own negligence. I would not recommend their service depart This dealer holds a grudge on customers and does not hold themselves accountable for their own negligence. I would not recommend their service department even on my own worse enemy. In addition, severely overpriced and took almost a month to replace a few bushings and an engine mount. More

Excellent Experience Service I would like to Thank Steven Sao and the Penske team for providing me a great service experience. My check engine light came on my S3 yesterday, I hav I would like to Thank Steven Sao and the Penske team for providing me a great service experience. My check engine light came on my S3 yesterday, I have a busy work schedule and can't waste hours sitting at the dealer. Steven got me a new Audi A4 loaner fixed my car and washed it all in a few hours. I really appreciate a dealer that Listens to the clients needs and provides a no hassle experience. I would highly recommend you book your appt with Steven Sao next time you Audi needs Service. Thanks Steven you Rock!!!! More