Audi West Covina - Service Center

Alexis is my service advisor and is such a pleasure to work with! She arranged transportation so I wouldn’t have to wait at the dealership - incredibly sweet! She informs me what deals are going o work with! She arranged transportation so I wouldn’t have to wait at the dealership - incredibly sweet! She informs me what deals are going on at the service center and always has a wonderful attitude when I see her. Love Alexis! More

This is a fantastic dealership, from the sales experience led by the big boss Davit. Charles, the service manager, and Chris the parts manager are very knowledgeable and do whatever they can to make you are led by the big boss Davit. Charles, the service manager, and Chris the parts manager are very knowledgeable and do whatever they can to make you are quickly taken care of. They got my SQ5 in and out of service in no time. I will definitely be back, and I'll only get my Audi's from this dealership. More

Really enjoy working with Alexis Torre, she's very customer oriented and conscientious, I also appreciate speed in which work was completed, it was not an inconvenience to wait for my vehicle. customer oriented and conscientious, I also appreciate speed in which work was completed, it was not an inconvenience to wait for my vehicle. More

Javier is incredible! ! He is by far the best representative I’ve ever worked with at Audi in years of going to Audi dealerships! ! He is by far the best representative I’ve ever worked with at Audi in years of going to Audi dealerships! More

Very good service attitude, patient to explain the service content. Great guy. I'll be back next time service content. Great guy. I'll be back next time More

Javier Salcido was great. He was very helpful in working through warranty issues and kept us up to date. Service also found additional items that needed to be repaired and too He was very helpful in working through warranty issues and kept us up to date. Service also found additional items that needed to be repaired and took care of them that we didn't know existed. More

Titan Hseih is responsive, helpful and know how to return your call. will call Titan Hseih for my next service for sure your call. will call Titan Hseih for my next service for sure More

Exceptional Service came in without an appointment and they had me in and out within 2 hours. David Alvarez is kind and courteous as well as being knowledgeable. Would highly recommend. they had me in and out within 2 hours. David Alvarez is kind and courteous as well as being knowledgeable. Would highly recommend. More

Ordering a part an installation of it only took 2 days so was very happy with that. Titan Helsh was the gentleman that assisted me with this and I was very satisfied with his service! was very happy with that. Titan Helsh was the gentleman that assisted me with this and I was very satisfied with his service! More

Service agent, Alexis Torres, made all the difference and restored part of my dissatisfaction with the Audi car brand. My car proved to have to many issues and she made it as smooth and professional as possi restored part of my dissatisfaction with the Audi car brand. My car proved to have to many issues and she made it as smooth and professional as possible, fighting for Audi to honor the extended warranty. More