Audi Washington, A #1 Cochran Premier Brand
Washington, PA
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I have purchased many vehicles from Audi Washington. Every experience has been great, and everyone and sales, service, and parts, are awesome! Every experience has been great, and everyone and sales, service, and parts, are awesome! More
I had my car in to evaluate a coolant leak. During the visit, they found both an oil and coolant leak. It was also due for routine maintenance. Instead of checking with me first to see if I wou During the visit, they found both an oil and coolant leak. It was also due for routine maintenance. Instead of checking with me first to see if I would even want to bother fixing the car, given the $8000 price tag on repairs, they proceeded to do the routine maintenance at a cost of $2000. Ultimately, I decided not to repair it because the car just wasn’t worth it, but unfortunately, I was out $2000 for changing the oil and some filters despite the fact that I will now be getting rid of it. It would be nice if they would have notified me of the need for significant repairs before wasting my money on a car that I will not own for long. More
My husband and I were greeted immediately by a friendly salesperson. He knew we had an appt with another person but still greeted us warmly. We have to give a shoutout to Ryan Klass. I contacted him via salesperson. He knew we had an appt with another person but still greeted us warmly. We have to give a shoutout to Ryan Klass. I contacted him via email since we lived out of state. He was very accommodating and worked a deal via text and email in one day. Made the entire process easy. More
There was a problem associated with an update that removed some vehicle functions like Side Assist. The tech and Paul Magic worked with the factory techs to address this. All the problems were solved. removed some vehicle functions like Side Assist. The tech and Paul Magic worked with the factory techs to address this. All the problems were solved. Paul kept me updated throughout this entire process. Well done! More
Great knowledgeable service. Fully explained what was done, provided a detailed receipt and completed the service earlier than expected! Fully explained what was done, provided a detailed receipt and completed the service earlier than expected! More
I really appreciate Paul and the service department for their outstanding work. They consistently provide excellent customer service. I can’t thank Paul enough for his dedication and care. I know my car is their outstanding work. They consistently provide excellent customer service. I can’t thank Paul enough for his dedication and care. I know my car is in good hands. More
John Rackley and Ashwin Rai both provided excellent service throughout the car buying experience. We have previously bought two Audiis from John and keep coming back to him because of his honesty and n service throughout the car buying experience. We have previously bought two Audiis from John and keep coming back to him because of his honesty and non pressurized sales approach. More

