Audi Washington, A #1 Cochran Premier Brand

From the sales to service teams, every person goes out of their way to deliver surprise and delight at every interaction. Customer Thrill!! their way to deliver surprise and delight at every interaction. Customer Thrill!! More

Staff was very friendly, Paul was great on drop off and pickup and Tyler sent a very thorough video with extensive details. pickup and Tyler sent a very thorough video with extensive details. More

Although I recommend this dealership and had nothing but positive interactions in the past, I would tread carefully as recent visits have opened my eyes to some things I do not like. My recent service ap positive interactions in the past, I would tread carefully as recent visits have opened my eyes to some things I do not like. My recent service appointment was a bitter disappointment in many areas and I would like to share my explanations as to why it was, but the character limit would be hit. So if you would like a write up of my experience and why I felt this service appointment was not up to standards, I'll gladly provide those details. Just provide me an email address where I can submit it to. More

Craig Kuzak is my service writer and has taken very good care of me. That’s why I keep going back. care of me. That’s why I keep going back. More

Service department is professional, friendly & very thorough. The videos they send to my phone allow me to view what repairs need done, and I never feel that they’re charging more than what’s necessary thorough. The videos they send to my phone allow me to view what repairs need done, and I never feel that they’re charging more than what’s necessary. I feel confident in what they’re telling me. More

I’ve depended on Washington Audi for new and leased vehicles and exclusively for service. I know them and they know me. Always pleased with cordial reception and confident maintenance. They are incredi vehicles and exclusively for service. I know them and they know me. Always pleased with cordial reception and confident maintenance. They are incredibly available during emergencies. More

I had a 9 o’clock appointment for oil change. I arrived 8:30 and immediately was served. It was prompt and very courteous as well as explaining the condition of my car. Highly recommended. I arrived 8:30 and immediately was served. It was prompt and very courteous as well as explaining the condition of my car. Highly recommended. More

Car wouldn’t start due to dead battery. Service department was able to get a new battery into my car on the same day within an hour with no appointment. The service advisor, Paul was very f Service department was able to get a new battery into my car on the same day within an hour with no appointment. The service advisor, Paul was very friendly and helpful as usual. More

Did not fix the the steering wheel issue which is what it was in for & scratched brand new trim, waiting on it to get replaced at the dealership again… will update then was in for & scratched brand new trim, waiting on it to get replaced at the dealership again… will update then More

Very professional team service manager was in touch with us every step of the way service writer. Paul was very clear on everything that needed to be done. Highly recommend this dealership. us every step of the way service writer. Paul was very clear on everything that needed to be done. Highly recommend this dealership. More