Audi Warwick

I recently purchased a 2010 Audi s5 I was delighted with the service from bob and the rest of the staff. he was very professional and courteous. I was recommended by a friend who previously bought off bob a the service from bob and the rest of the staff. he was very professional and courteous. I was recommended by a friend who previously bought off bob and he too was treated fairly. I highly recommend that anyone interested in a great car and great customer service to head to inskip and ask for bob calvano. More

On January 5th, my wife was on her way home when her Audi A4 began to have a problem with the engine; it was displaying an Engine Warning Light and the engine was starting to skip and lose power. She manage A4 began to have a problem with the engine; it was displaying an Engine Warning Light and the engine was starting to skip and lose power. She managed to get the car home where I could try to determine what the problem could be. After checking that the gas cap was properly tightened and no other visable causes found, I called INSKIP Service. Since it was already beyond normal service hours; I chose to leave a brief message with the Service Manager - Mike Johnston - to call me in the morning to see what could be done. On January 6th; to my pleasure, Mike Johnston called me sharply at 8am; listened to what I described as the problem and he immediately suggested that I have my vehicle towed in so to prevent any possible additional problems as soon as possible and that he would see that it was serviced as quickly as possible. I made towing arrangements and got my car to the Service Department within the next two hours. Mike Johnston greeted me upon arrival and took me to Bill Spenceley - service advisor who immediately wrote up the service sheet and arranged for a service technician to immediately begin working on my car. Diagnostics proved that the issue was exactly what the Service Manager had suspected. The parts were in stock; the repairs made and my car was finished, road tested, and washed - ready for my pickup within 2 hours. With their immediate response to my service issue, I was back on the road again before 1pm with my car running perfectly. Their dedication to Customer Service is really outstanding and I will surely recommend the Inskip Audi service team anytime to anyone needing quality service. More

Barry Bryant was wonderful. Very helpful and low pressure. They offered the best price and treated me with respect. They used none of the typical games. Erin Barber the finance manager was very nice pressure. They offered the best price and treated me with respect. They used none of the typical games. Erin Barber the finance manager was very nice. I have used Inskip in the past and Bill Spencley in service is one of the reasons I keep coming back. More

I tried to buy 2 different types of cars here over the past 4 years. They DO NOT negotiate much off the MSRP. The salespeople use high pressure with a smile. They "fib" about pricing, availability and past 4 years. They DO NOT negotiate much off the MSRP. The salespeople use high pressure with a smile. They "fib" about pricing, availability and all sound like good candidates for a politicians job. I did bring my previous vehicle(purchased at Herb Chambers) into Inskip for the free 5K service and various recalls. I was told by my neighborhood mechanic that my tires were wearing unevenly at 15K miles, and maybe a warranty issue. When I brought this up at Inskip, I was assured this was not the case. Pretty funny as I then went to a general tire repair place & they got my tires replaced under the warranty. If you do not buy your car from them, they do not want you to bring in your car for service. At least that's the picture they paint. Some service guys are friendly, one of the salesmen I spoke with was nice enough, but overall, they do not seem like a professional savvy business group. They also make it known that they WILL NOT accept competitor coupons for service or accessories. More

The service and friendliness ratings are only given Bill Spenceley, he did everything in his power to try to get my car fixed,but, he works behind the desk and not in the service bays. The last tech to work Spenceley, he did everything in his power to try to get my car fixed,but, he works behind the desk and not in the service bays. The last tech to work on the car,fixing the springs on the heads,didnt bother to 1.)ask if i want to replace the timing belt2.)remove the tensioner pin,causing the timing belt to flap and snap! this happening 9000 miles after being in thier garage for over a month and $3900. later. Now its another $3000. to fix the 33 valves that bent when the belt snaped. Thanks inskip. More

Mark Walker at Inskip Audi is a real class act. Honest, straightforward, will give you the best price, no b.s., no pressure. no made-up "fees" like a lot of other dealers try to do. Gave me a great trade straightforward, will give you the best price, no b.s., no pressure. no made-up "fees" like a lot of other dealers try to do. Gave me a great trade-in on my used Audi. Inskip says they will not be undersold and it is true. They will meet or beat any other dealer's price. I have bought two Audis from Mark Walker and it was a great, no hassle experience each time. He will negotiate the best price for you over the phone before you come in to pick it up. He does exactly what he promises. Buying a car doesn't get better than this. More

Went in a few months back to purchase a certified Q7 SUV for my wife. The pre-owned manager at the time (Justin) was great and really did everything he could to help me, unfortunately I can't say the same for my wife. The pre-owned manager at the time (Justin) was great and really did everything he could to help me, unfortunately I can't say the same for his boss and General Manager Ron Girouard who instructed Justin not to sell the vehicle to me for the agreed on price. After fighting with Ron he finally agreed to sell me the Q7 for the price I had previously negotiated for my trade and the Q7. I don't understand how a company like Penske can employ such an incompetent General Manager like Mr. Girouard. He makes a horrible appearance, hides from customers until he must talk to them can't look people in the eye when he talks and doesn't back up anything he says. I will not buy another vehicle from Inskip Audi until Mr. Girouard is no longer employed there. I suggest going to another dealership. More

I went to Inskip to try and order an '08 S5 coupe. Not only was I not taken seariously but I was just given from one sales representitive to another, clearly they didnt feel that I was important enough to only was I not taken seariously but I was just given from one sales representitive to another, clearly they didnt feel that I was important enough to deal with. I dont like the idea of spending 50 grand plus on a vehicle and not even be given the time of day. I felt like they all thought I was just wasting their time, though I had an audi sitting outside, though only an a4, it has about 20k of aftermarket pieces added to it. So its not like I was just some shmuck coming in off the street. I also didnt like the fact that they offered me 200 dollars off of sticker, I wasnt born yesterday and I know that there is 6% mark up in audi, so giving me 200 dollars off is rediculous... they lost my business... More