Audi Warwick
Warwick, RI
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After having visited quite a few dealerships, I finally arrived at this dealership as a referral from a customer of my husband's business. It was such a relief to speak with Ron as he listened and underst arrived at this dealership as a referral from a customer of my husband's business. It was such a relief to speak with Ron as he listened and understood exactly what I was looking for. All questions that I had were answered quickly and explained thoroughly. He took the necessary time to address any concerns that I had in an efficient and knowledgable manner. I purchased a Jeep Wrangler that very afternoon and with the help and expertice of Ron, I quickly learned how to remove the top,ect. with relative ease and capability,which I had previously questioned my ability to do so. He was determined to allow me to feel comfortable with the vehicle of my choice and exibited extradinary patience and professionalism. He contiually showed a sense of interest in what I was looking for, yet maintained a friendly disposition which insured a relaxed atmosphere that I absolutely appreciated. It's no wonder that he is the General Manager as he is a dedicated and professional individual. I will definately refer those in my circle to visit this dealership FIRST. Wish I had received the referral sooner. If possible, please relay my appreciation to Ron. He now has a life-long customer. Marie Palumbo More
The dealership and Customer Service are great. Bill is always the one taking care of me, and he's always been very arranging: - He'd update me on the work done by email as requested - He's unders always the one taking care of me, and he's always been very arranging: - He'd update me on the work done by email as requested - He's understanding my questions and concerns - His answers are clear, and if not, he's always willing to explain further. Unfortunately, the prices are really high, and even if the service is always great, sometimes it doesn't justify the rates applied. More
Love my new Audi A4 and was pleasantly surprised how positive the sale experience was compared to my low expectations based on past experiences at other dealers. Shawn Harrison took time to explain the positive the sale experience was compared to my low expectations based on past experiences at other dealers. Shawn Harrison took time to explain the features and assisted as I compared with other makes / models over a few week timeframe. I was treated professionally and respectfully. At no time was I asked if my husband needed to help me make the decision or approve the purchase, and I think I got a fair price, and a fair trade-in allowance. Inskip has always had a good reputation, and in conjunction with my past experience with their Nissan dealership, I can honestly say they met and exceeded that reputation with this purchase. More
After working with my local dealer to find just the right car and not getting far, I started reaching out to dealers out of my local area with mixed reviews. When I was reached Mark Walker at Inskip Audi in car and not getting far, I started reaching out to dealers out of my local area with mixed reviews. When I was reached Mark Walker at Inskip Audi in RI, I was immediately comfortable with his understanding of my situation and his willingness to help. Mark conducted an exhaustive search and gave me the exact spec of every car that was close to my request within a large search area. He found a car I never would have come across and got final numbers to me within hours. I confirmed some lease specifics with his finance specialist, Erin, and we were all on the same page. We finalized everything in 1 day. Mark got the car to his dealership within two business days, prepped it, 3M clear bra and full detail. I showed up that night to take delivery (and I was almost an hour early). Mark was ready to deliver the car, manual, keys, etc sitting on his desk, he had worked everything out with my insurance company for the plate transfer. While we went over how the keys worked, etc the (I assume) sales manager and two salesmen were on their knees transferring the plates my trade and Erin from finance had me sign the usual 20 pages of required documents and I was driving away within 40 minutes of arriving at the dealership. Why did I pick Mark Walker & Inskip Audi? Because they took care of me better than any other dealership in the northeast from the minute they picked up the phone the first time. Would I recommend them again? Absolutely. This is my 7th new Audi in a row. I have never had such a smooth, stress free, well orchestrated experience. At most dealerships the mentality is each salesperson for themselves. Although they were not particularly busy, you could tell Inskip Audi has a team of high quality professionals that work well together. It really was a great experience and I would highly recommend the whole Inskip Audi team. The deal? No other Audi dealer gave me a deal that was even close. No hassle, no games. Just a really good deal. More
I was in the market for an Audi S4 - tough car to come by. Inskip didn't have what I wanted in stock (nor did any other dealer). Inskip did, however, go out of their way to alter an already placed deale by. Inskip didn't have what I wanted in stock (nor did any other dealer). Inskip did, however, go out of their way to alter an already placed dealer order, to get me exactly what I wanted. In doing so, they honored a generous discount (for this model) offered against their in-stock vehicle. I felt that their trade value was fair for my vehicle, and their service was excellent. I kept asking for the bad news first, and I never got it. Tom Vincent did a great job keeping me informed of the status of my transaction, and immediately went to the port to pick the car up. This is an A+ rating from someone that hates purchasing cars (historically), and can be brutal to deal with. I look forward to service visits and future transactions with Inskip. More
Great Experience. I am a first time auto buyer and felt very comfortable dealing with Inskip Audi. My salesperson/brand specialist was Shawn Harrison. He was great! He answered all of my questions and go very comfortable dealing with Inskip Audi. My salesperson/brand specialist was Shawn Harrison. He was great! He answered all of my questions and got the job done fast. I was surprised at how easy and fast the process actually was. Shawn always kept me up to speed on what was going on with the car and was very professional throughout the entire process. Not only did Shawn find the exact car I was looking for but he saved me thousands of dollars and for that I am very grateful! I recommend this dealership 100%, its great customer service is like no other dealership around!!! Thank You! More
David works hard to get you what you need. Does not use any pressure or the typical garbage tactics. Vehicle was purchased used and initially located via internet. We shoped two other dealerships with si any pressure or the typical garbage tactics. Vehicle was purchased used and initially located via internet. We shoped two other dealerships with similar vehicles. Both got aggressive when we told them we were still looking. Not so here. More
Great experience. John was a super person to work with. He was excited about the car and very knowledgeable. Both my wife and I choose Audi A4s. John was one of the primary reasons for our decisions. If He was excited about the car and very knowledgeable. Both my wife and I choose Audi A4s. John was one of the primary reasons for our decisions. If you are looking for a car, think Audi and call John. The remainder of the Inskip staff was also great. We appreciated Erin's help, friendliness and professionalism. Just the type of people that you would want to buy or lease a car from. More
I had a very good experience since the very first phone call untill the day I picked up my car. Very friendly, giving me the best options I need, honest about expectations (time frame in my case), great pr call untill the day I picked up my car. Very friendly, giving me the best options I need, honest about expectations (time frame in my case), great price! John kept me informed via phone and e-mail during waiting for the newly ordered Audi Q7 2010. He made 5 months of waiting less anxious and sent me a pix of my car the day he picked it up from the port! I felt really good about my car and the choice I made. Will recommend John and Inskip dealership to my friends! More
This was my first trip to Inskip Audi and I was pleasantly surprised by the service I received. Shawn Harrison was very knowledgeable about all models, took the time to answer all my questions and pleasantly surprised by the service I received. Shawn Harrison was very knowledgeable about all models, took the time to answer all my questions and provided a hassle free car buying experience. I would highly recommend this dealership and Shawn to anyone interested in an Audi! More