Audi Warwick
Warwick, RI
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I have been involved in sales and marketing most of my life and when I walked into the Inskip Audi I was skeptical to say the least. I had previoulsy visited the dealership in 2007 and was singularly unde life and when I walked into the Inskip Audi I was skeptical to say the least. I had previoulsy visited the dealership in 2007 and was singularly underwhelmed, but shortly after I was handed to David Sorafine I knew that we would do business together and enjoy it to boot. David proved to be a no nonsense sales person who knew both his product and his customer--we are all different you know. David first determined what I wanted in a 2011 A4 and then demonstrated an additional feature that he knew, by that time, that I would like. We drove cars with and without the package, I made up my mind and we did the deal in fifteen minutes at a very fair price without wrangling, posturing, or visits to "get my managers approval." OK, one of the latter. We were done and I felt that I had someone I could trust at the dealership and that I would certainly recommend to friends and relations in the market for a swell car. What little exchange that I had with Erin was pleasant and helpful, especiually as I was attempting to unravel the extended warranty option puzzle--I drive my cars long and far. Every tranaction that I had with Erin and David was crisp and efficient. I like that. More
My wife and I had been looking for the perfect car for several weeks. The experience at INSKIP was fantastic. The new AUDI is amazing! David Sorefine is the perfect salesmen, no pressure, loves his produc several weeks. The experience at INSKIP was fantastic. The new AUDI is amazing! David Sorefine is the perfect salesmen, no pressure, loves his product, and enjoyable to work with. We will be return customers. More
I have purchased a number of cars from Inskip - Volvo S80, Volvo C70, Infinity G35, and I had my Nissan Murano serviced at Inskip. The purchase of my 2011 Audi Q5 was without a doubt my best experience S80, Volvo C70, Infinity G35, and I had my Nissan Murano serviced at Inskip. The purchase of my 2011 Audi Q5 was without a doubt my best experience I have had at any dealership! David met me in the lot a few weeks ago when I was kicking tires and had not yet made a decision about a vehicle. He was friendly, knowledgeable, and I never felt like I was being pressured. He gave me a brochure and his card and asked me to call him if I had any questions. I called him back a few days later and asked if my wife an I could test drive the Q5. He took us out for a test drive and basically let the car sell itself. He pointed out all of the high tech features that the car offers and again we never felt we were being pressured. When we deceided to purchase the car David was a big help with our trade-in and made the process easy. He also got us aquote for a number of options that we were considering (ski rack, bike rack). Our experience with Erin was similar. She was very helpful fine tuning our financing package. She made a number of excellent suggestions that helped us streamline the financing maze. She was very friendly, and made this usually stressfull part of the new car purchase easy and enjoyable. More
I had a great experiance with Inskip. They were great from the first Phone call I made after hours. Marc picked up and we got the ball rolling.He gave me the info. I needed. The next morning we settled t from the first Phone call I made after hours. Marc picked up and we got the ball rolling.He gave me the info. I needed. The next morning we settled the deal in about 15 minutes. He was nice, informetive, honest, and gave me the price not only for my car to tread in, but for my new one I purchased, that couldn't be beat! The following morning I was up in Road Island fom Connecticut to pick up my new car. I can honestly say, this was the easiest, most pleasant car purchase I ever experienced! This was about three weeks ago now,I am very happy with my new Cadillac CTS.!!! Thanks, MARC, BRANT, and ERIN Sincerely, Sarah From CT More
Having owned a 2004 A4 that was regularly serviced at Inskip Audi, I was already familiar with their high level of professionalism and personal service. When the time came for me to upgrade to a new mod Inskip Audi, I was already familiar with their high level of professionalism and personal service. When the time came for me to upgrade to a new model, I had a pretty good idea of what I was looking for based upon an Internet search prior to visiting the dealership. The Internet rep helped me to schedule a meeting with sales rep Mark Walker at my convenience. Ironically, when I arrived the car I had viewed online was no longer available. However, Mark had a 2011 A4, same color, at the "Prestige" level with everything I wanted plus more options that were nice but not on my "must have" list. He worked it out so that I was able to purchase the car for less than the price of the initial car, with all of the bells and whistles attached. The process was smooth, seamless, and efficient. One thing I do not enjoy is spending hours haggling over price or filling out lots of paperwork. The introduction to the finance rep (Erin) was painless, and when I came back to pick up the car, everything was ready and waiting, no surprises! Great teamwork all around. More
I have purchased 6 new cars in my life from various dealerships. EVERY experience was a grueling, stressful experience that always left me feeling cheated and awful afterwards UNTIL my last experience dealerships. EVERY experience was a grueling, stressful experience that always left me feeling cheated and awful afterwards UNTIL my last experience buying a Mitsubishi Outlander from Inskip Audi. David Sorafine did everything a car salesman should be doing to not only get a sale but create a lasting impression that makes the customer want to return. He: 1)Used ZERO high pressure sales tactics. He had a very relaxed and warm attitude throughout the sale. 2)Respected me and my wifes intelligence and knowledge about the sale 3)Offered close to the value of Kelley Blue Book for our trades 4)Went above and beyond in offering his services to make sure we were comfortable with our purchase. Never before has a car buying experience been this easy, enjoyable and memorable as it was from David Sorafine at Inskip Audi. I plan on returning to Inskip Audi in the future to, hopefully if he is there, work with David again on another car buying experience. I have already posted statuses on Facebook recommending him personally for his excellent service. I also want to note that Erin Barber of the Finance office at Inskip Audi was a pleasure to work with as well. She was warm, funny, easy going and didn't have any surprises for us when she worked out the final numbers. She also did her best and provided us a very reasonable interest rate on our loan. The Inskip dealership itself deserves high praise for being very clean, "high tech" and high-end looking. We will definitely be recommending Inskip Audi and especially David Sorafine to everyone we know. More
In January I decided to trade in my Lexus 350 and buy a smaller SUV. After doing some research on the internet it seemed to me that either a BMW X3 or Audi Q5 was what I was looking for. Having previousl smaller SUV. After doing some research on the internet it seemed to me that either a BMW X3 or Audi Q5 was what I was looking for. Having previously had a good experience with Inskip, my husband and I headed down intending to do nothing but look at both cars. Went to Inskip BMW first and met a very nice salesman who showed us an X3 and offered a test drive which we declined. We then went next door to Inskip Audi and were greeted by David Sorafine. David showed us a Q8 and convinced me that I really should drive it. I loved the car and when we got back to the dealership David convinced me to sit down and talk some numbers. He was actually fun to negotiate with and I think the deal he offered us was fair, but since I had not yet done any research on what would be a good price for either the Q5 or my Lexus, I told David I wasn’t ready to buy yet. He graciously thanked us for coming in and said he hoped that when I was ready to buy I would give him a chance to make a sale. Assuring him that I would, we went home and didn’t return for a couple of months. When I called David to make an appointment he told me the car I had looked at in January was sold, but asked exactly what I was looking for so he could try to have it on the lot. When my husband and I arrived back at Inskip David had a car which was almost identical to the one I drove (including the color) and when he gave me a price which was within the range I had decided I would pay, we quickly made a deal. I then talked with Erin Barber who took me efficiently through the registration and financing process and assured me the car would be ready for pick up in two days. When I went to get the car, David spent an hour going over the bells and whistles with me and before I left gave me his cell phone number and told me to call if I had a question or problem. With a smooth ride and plenty of pep, the Q5 is FUN to drive. I would recommend the Q5, David and Inskip to anyone. More
This dealership is excellent in every way. Steve Gilman was the first I spoke with and I haved dealt with him many times. He is very personable, helpful and attends to the details and it is a smooth proces was the first I spoke with and I haved dealt with him many times. He is very personable, helpful and attends to the details and it is a smooth process from beginning to end. Mike Johnston is the service manager and really cares that everything is done correctly at the price they give you and there are no surprises. There is a nice place to wait and look at all the new Audis. My car was bought to me washed and looking great, everything detailed on what they did and it drove beautifully on the way home. TRUST is everything and I trust that they will try to do their best, be honest and fair and it is an absolute pleasure working with Steve and Mike. I will continue to bring my car to this dealership. More
After having visited quite a few dealerships, I finally arrived at this dealership as a referral from a customer of my husband's business. It was such a relief to speak with Ron as he listened and underst arrived at this dealership as a referral from a customer of my husband's business. It was such a relief to speak with Ron as he listened and understood exactly what I was looking for. All questions that I had were answered quickly and explained thoroughly. He took the necessary time to address any concerns that I had in an efficient and knowledgable manner. I purchased a Jeep Wrangler that very afternoon and with the help and expertice of Ron, I quickly learned how to remove the top,ect. with relative ease and capability,which I had previously questioned my ability to do so. He was determined to allow me to feel comfortable with the vehicle of my choice and exibited extradinary patience and professionalism. He contiually showed a sense of interest in what I was looking for, yet maintained a friendly disposition which insured a relaxed atmosphere that I absolutely appreciated. It's no wonder that he is the General Manager as he is a dedicated and professional individual. I will definately refer those in my circle to visit this dealership FIRST. Wish I had received the referral sooner. If possible, please relay my appreciation to Ron. He now has a life-long customer. Marie Palumbo More
The dealership and Customer Service are great. Bill is always the one taking care of me, and he's always been very arranging: - He'd update me on the work done by email as requested - He's unders always the one taking care of me, and he's always been very arranging: - He'd update me on the work done by email as requested - He's understanding my questions and concerns - His answers are clear, and if not, he's always willing to explain further. Unfortunately, the prices are really high, and even if the service is always great, sometimes it doesn't justify the rates applied. More