
Audi Warwick
Warwick, RI
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Recently, due to family considerations, my wife and I made a decision to trade out of our current BMW sedan and into a new SUV. We did a lot of research and narrowed down a "short list" of vehicles made a decision to trade out of our current BMW sedan and into a new SUV. We did a lot of research and narrowed down a "short list" of vehicles we were interested in to the Audi Q5, BMW X3, and Mercedes ML 350. The first vehicle we chose to look at was the Audi Q5. Inskip Audi is where we encountered one of the most customer oriented, honest, knowledgeable, and genuinely nice sales people we have ever met...David Sorafine. We explained our situation and requirements to David. We also explained that we had just begun the search, and that this was the first place, and the Q5, was the first vehicle that we were looking at. David listened...understood our needs, and expertly explained all of the virtues of the Q5...and with absolutely no hard sell tactics or pressue. He displayed a sincere understanding of our number one requirement...ensuring that we had all of the information we needed to make the best decision on the "right" vehicle for us. He also explained in great detail why he felt the Q5 was that vehicle. I explained to him that, while we thought the Q5 might indeed be the vehicle for us, we also wanted to look at the BMW X3 and Mercedes Benz ML 350 before making any decision, and since both of the other vehicles were also located at the Inskip complex would he have some time that afternoon to show them to us? David said no problem...he completely understood our decision to look at the other vehicles before making a final selection. However, David explained he could not show us the other vehicles we wanted to see (even thought they were all at the Inskip complex!!!) but that he would be happy to walk us over to both of the other dealerships and introduce us to one of the other sales associates there. He assured us it was no problem, and that all of the other Inskip staff members were very nice and knowledable and would ensure all of our questions about the other vehicles were answered (again he was correct, we received excellent service at the other dealers). Bottom line...David made us feel very at ease during what can be a very stressful process, and with what could have been a very awkward situation. We did indeed end up purchasing another vehicle that determined more closely met our needs from a different Inskip dealer. And yes, David was correct, we did indeed receive great service from all of the Inskip staff we encountered, regardless of the dealer. Even though I didn't have to, I personally called David the next day to let him know of our final decision. Again, the consumate professional, he thanked me for the call, congratulated us on the purchase, and said he was happy my wife and I found the "right" vehicle for us. He also went on to say if he could help us with anything, in anyway in the future, not to hesitate to call on him. What a class act. David is a credit, not just to the Audi dealership, but to the entire Inskip organization. David took what could have been an awkward situation and turned it into a positive. I intend to write another rating regarding the superb experience I had with my sales associate, Frank Giorgio, at the Inskip Mercedes dealship. He too deserves accolades for going out of his way to make sure we had all of the information we needed to make an informed decision, and on working tirelessly to put together a deal that worked for us. More
To whom it may concern: Last week I purchased a CPO To whom it may concern: Last week I purchased a CPO 2009 Audi A4 from Audi of Warwick. This is my second Audi and having moved six times in the pas To whom it may concern: Last week I purchased a CPO 2009 Audi A4 from Audi of Warwick. This is my second Audi and having moved six times in the past five years I have visited many Audi dealerships for either sales or service; none of them have been as enjoyable as working with the people at Audi of Warwick. Barry (Audi Brand Specialist) was attentive, understanding of my requirements & needs, and most importantly was a pleasure to do business with. Both Barry & Erin Barber (Finance) were completely accomodating of my busy travel schedule, handling all of the paperwork needed for the sale over the phone and through email, leaving only the final signatures to be completed upon my taking delivery of the vehicle. I sincerely appreciate the treatment I received and look forward to seeing Barry for next Audi purchase. More
We had a great experience at Inskip Audi. After visiting We had a great experience at Inskip Audi. After visiting the New England Auto Show in Providence a few weeks ago, we became interested in a new Q We had a great experience at Inskip Audi. After visiting the New England Auto Show in Providence a few weeks ago, we became interested in a new Q5. My wife, myself and a close friend wandered in off the street on Valentine's day, my wife's birthday. Both David and Erin were great to work with. I liked the fact that David left it up to us do decide if he came with us on the test drive. We said yes, and I'm glad he did. David did a great job of pleasantly explaining the Q5's complex technical features without overwhelming us. He also showed us some of the vehicle's performance features that we would not have noticed on our own. David did a great job of picking up on the fact that it was my wife's birthday, and everyone did a great job of preparing the truck so that we could pick it up the same day. I think he even stayed a little late on valentine's day to help us pick up the vehicle that evening. David helped my wife get the Bluetooth set up and working with her phone. That was a nice touch. Erin did a wonderful job of handling all the behind the scened paperwork, and making the whole process efficient and enjoyable. We never felt like we were sitting around waiting for too long. We felt like we got a great price on a great vehicle, and had a wonderful experience doing it. Thanks, Mike Callahan More
Mickey was extremely knowledgable about the options I wanted and needed in the purchase of my 2011 Q5. He made the exprience of purchasing a new car easy. Having purchased the car in Rhode island and l wanted and needed in the purchase of my 2011 Q5. He made the exprience of purchasing a new car easy. Having purchased the car in Rhode island and living in MA it was a pleasure to have hime come to me to expidite the signing of paper work and saving me the time off from work. More
Mr.Demos did a great job. He was very courteous, patient, and willing to answer all of my questions. He went the "extra mile" when it came to selling me the Audi of my choice. I would definitely recommend hi and willing to answer all of my questions. He went the "extra mile" when it came to selling me the Audi of my choice. I would definitely recommend him to others who may be in the market for an Audi. More
I met with Barry regarding the purchase of a new S4. The car was a special order 2011. The option list, option packages and pricing had not been set in stone yet. He was very patient as I flip flopped on co car was a special order 2011. The option list, option packages and pricing had not been set in stone yet. He was very patient as I flip flopped on color, was indecisive between an S4 or S5, and did his best to be sure that my car came in with the proper options. Barry is an Audi enthusiast and it shows in how he approaches his customers. The sales experience was relaxed, but thorough. In addition, the treatment I received after the sale by the service department has only reinforced my opinion that Inskip cares about customer service and will go the extra mile to insure a premium service experience. More
This was my first experience with a big dealer, and I couldn't have been more pleased. I came in and dealt with Barry. I told him what I wanted and what my budget was and he found the car for me. I wasn' couldn't have been more pleased. I came in and dealt with Barry. I told him what I wanted and what my budget was and he found the car for me. I wasn't pushed or bullied into something more. Once I had settled on my vehicle, their financing department got me a great rate on the loan as well. More
I met Tom Vincent at the Providence Auto Show on Thursday and purchased a new Audi A5 Cabriolet at the Inskip dealership on Saturday. Tom was fully knowledgeable about the A5, understood what I wanted in a and purchased a new Audi A5 Cabriolet at the Inskip dealership on Saturday. Tom was fully knowledgeable about the A5, understood what I wanted in a new car, and also knew that I had fully shopped for pricing before I visited Inskip. He took me and my wife on an excellent test drive that really allowed me to test the car in the kind of driving environment that I will routinely drive it in. The car had lots of pep, drove beautifully, and more than met my expectations. I told Tom what I could purchase the car for elsewhere and Inskip was able to match that price with in a couple of hundred dollars...which was better than driving 150 miles to a dealer to get the lowest possible price. The car will be delivered in April. based on my purchase experience, I can fully recommend both Tom Vincent and Inskip. More
Greg was an absolute pleasure to work with. He was very patient, easy going and worked around my schedule. He was thorough and honest throughout the whole process and I would definitely recommend him to an patient, easy going and worked around my schedule. He was thorough and honest throughout the whole process and I would definitely recommend him to anyone in the market for an Audi in the RI area. More
I bought an S4 Avant, which are very hard to obtain, and have been extremely happy with it. I found the car on line and worked with Greg over the phone to make the sale, the car was exactly as he had repre have been extremely happy with it. I found the car on line and worked with Greg over the phone to make the sale, the car was exactly as he had represented it, factory certified perfect condition, and it has been a great car for the 1000 mile drive to bring it home and another trip to Florida at Christmas. So mechanically and ascetically a great car and buying experience. More