Audi Warwick | Page 14

Went by to look at the new Allroad one morning and Barry was the first to greet me on the lot. He was pleasant and knowledgeable without the sales pressure. Came back in with my wife and wanted to test driv was the first to greet me on the lot. He was pleasant and knowledgeable without the sales pressure. Came back in with my wife and wanted to test drive the Q5 and Allroad. We decided on the Allroad. Told him we would get back to him in a couple of days. Again, no pressure or gimmicks. No "what can I do to get you a car today" nonsense. Bottom line, I negotiated with Barry and his manager Jason on a price for the car and trade in via e-mail. It was smooth and to the point and we all agreed on the terms. When I came back in for the paperwork, Jason introduced himself and thanked us for our business and offered his assistance on anything. Met with Sophion for the financials and it was a done deal. It was easy and hassle free. Barry was very accommodating and professional and would recommend him when looking at an Audi. Good experience all around. More

Employees make the difference! Like so many of the reviewers have stated, Inskip had a less than reputable reputation. Obviously, they have the product but the sales practice was evidently lacking. In reviewers have stated, Inskip had a less than reputable reputation. Obviously, they have the product but the sales practice was evidently lacking. In my opinion, all that has changed having just purchased an Audi A7. My salesman, Jonathan Trant, should be an example for others to follow. Jonathan was very informative but never pushy. Not once did I feel he was anything but informative. The delivery went smoothly and a follow-up call was made. If you're shopping Audi give Jonathan a call, you won't regret it. More

Barry Bryant: Let me start by saying that Barry Bryant is the epitome of what a great car salesman should be. The man should be held up as an example for ALL car salespeople. He was a class act professional the epitome of what a great car salesman should be. The man should be held up as an example for ALL car salespeople. He was a class act professional and dealing with him was an absolute pleasure. I received red carpet treatment by him and would definitely do business again in the future with him at ANY dealership. 5 out of 5 stars!! Joan Moniz: professional and a pleasure to deal with. Knows her stuff. 5 out of 5 stars! "Santa Claus" (Finance Guy) as he introduced himself to me (really???) was another story. The sad part here is I cannot recall his real name as it took me being 6 months away from this transaction before I felt I could write a "fair" review on it. This guy was a condescening, unprofessional peice of work and I cannot believe that Inskip would employ such a waste of space. I actually walked out in the middle of our interaction with the intent of never returning to Inskip again. If not for the fact that they had the only vehicle I wanted within 500 miles AND because Barry, the salesman was the best of the best.. I went back and purchased the car. This of course after making arrangements to never have to deal with "Santa Claus" again. Whaat a peice of work this guy was!! 0 out of 5 stars!! In the end the joke was on me. After holding fast on the trade in value of my vehicle .. I received in the mail 4 weeks later.. a letter from Inskip offering me twice what they gave me on trade in. Really???? Overall rating came out to be a 3.. when I take Barry and Joanne who each rated 5 and the finance dude who was a ZERO.. it brings me to middle ground overall rating the experience as a whole as a 3. More

WoW If I read all the reviews it sounds to me that the Inskip Audi or Penske Automall sales reps write their own reviews which wouldn't surprise me at all as the people there are arrogant. Sorry I didn' Inskip Audi or Penske Automall sales reps write their own reviews which wouldn't surprise me at all as the people there are arrogant. Sorry I didn't have a very good experience. I am an Inskip customer for the last 8 years and was in the market for a Audi Q5 knowing that that car was the hot item. Inskip didn't have a lot of Q5's on the lot. My wife and I stepped into the Audi dealership and from the moment opening the door until closing we felt we bothered Dave S. the sales rep. Even though nobody was in the dealership (customers). Dave was arrogant and we got the feeling he didn't want to sell us a car. I gave Dave S. the exact specs for the Q5 I wanted he looked the Inventory in New England and couldn't find one. So I asked him if he could order surprise surprise he says he couldn't. After asking Dave repeadetly he let me wife sit in one of the Q5's .... Great.... (never offered a test drive) He asked me what I wanted to pay for the car so I gave him my number (big mistake) he came back with his number and we were US $ 1'000 off. Now the amazing statment from Dave S was...with the Q5's I really don't have to negotiate a price WoW again... Inskip/Penske Automall PLEASE send your sales reps to training it is worthwile the investment. For me NO MORE INSKIP.... I have choices as well. More

My overall experience with Audi Warwick and Rodney Girouard was exceptional. Rodney was extremely helpful and was able to answer all my questions and support all of my requests. The service has been f Girouard was exceptional. Rodney was extremely helpful and was able to answer all my questions and support all of my requests. The service has been fantastic. At no time did I feel pressured. They made a great deal with me and were willing to negotiate. The Manager Raphael and the Finance Manager Sibohan were also excellent. More

Growing-up in Rhode Island, Inskip or now its the Penske Automall - has always had an unfavorable reputation. Known for arrogant sales staff; unsatisfactory and expensive service center; and far-from-hone Automall - has always had an unfavorable reputation. Known for arrogant sales staff; unsatisfactory and expensive service center; and far-from-honest business practices, I was very reluctant pulling into the parking lot. However, I was looking for a certified Audi in Rhode Island and there aren't any other dealerships that have them. I was pleasantly surprised with my initial interaction with Rodney Girouard, a sales person at Audi Warwick who happened to be working that day out on the lot. Although it took me a couple of months to finally make my move and to trade-in my car that I loved for a newer Audi A3, I found Rodney's approach with me and sales style a pleasant one. Rodney was patient and kept me briefed on the inventory coming in and out of their lot. I believe, I received a fair deal for my old car and new car. It seemed as though Rodney went to bat for me for not only the price but for a couple issues with the car which needed to addressed by the service department before we "closed the deal". I would highly recommend for anyone looking to buy an Audi in the Rhode Island to seek-out Rodney Girouard. More

It was great doing business with Audi Warwick,they made buying a car enjoyable. Rodney Girouard was friendly and knowledgable. He went above and beyond to insure my full understanding of the new Q5. I woul buying a car enjoyable. Rodney Girouard was friendly and knowledgable. He went above and beyond to insure my full understanding of the new Q5. I would recommend this dealship to anyone in the market for a new car. More

Tom is a very knowledgeable and patient person. He made my first transition into a foreign car extremely pleasurable. As he explained all the intricacies, I thought I would forget. However, as I drive my my first transition into a foreign car extremely pleasurable. As he explained all the intricacies, I thought I would forget. However, as I drive my vehicle, I find that all the information is easily applied, Also, Ralph, Jason, and Erin, made the whole experience pleasant. More

We had a very good experience due to Rodney's knowledgable and professional approach as we discussed various models and years of vehicles for purchase. Erin was wonderfully organized and made the knowledgable and professional approach as we discussed various models and years of vehicles for purchase. Erin was wonderfully organized and made the financing process easy for us. We will recommend your dealership to all our friends and colleagues! We will definitely buy another car at your dealership. I expect Rodney and Erin to continue to be successful at your company. More

Tom was fantastic to deal with; locating a car with exactly the content I wanted (even though it was 200 miles away), the pricing was fair, and he took the time to guide me through the sales and entire exactly the content I wanted (even though it was 200 miles away), the pricing was fair, and he took the time to guide me through the sales and entire delivery process! More