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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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July 25, 2023

Excellent customer service and very courteous. The customer waiting room full of amenities. This is my first Audi and completely satisfied. Don’t hesitate to do business here!! More

by Nielsenm179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez
Jul 25, 2023 -

Audi Turnersville responded

Thank you for your kind feedback. It is wonderful to learn that you received excellent customer service during your visit at Audi Turnersville and we would be honored to work with you again in the future. Have a great day.

July 18, 2023

Always prompt and polite . Everyone goes out of there way to be accommodating. I’d highly recommend! More

by Karenbecker1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Audi Turnersville responded

Hello Karen, thank you so much for your kind review and recommendation. We are so glad that you continue to receive prompt service at Audi Turnersville and it is always a pleasure to assist you. Take care.

July 02, 2023

The service staff is outstanding. Dana and Mike is a asset to the audi dealership. More

by Njacpbjp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Audi Turnersville responded

We are glad you enjoyed great customer service working with our Service Team at Audi Turnersville. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

June 26, 2023

Excellent service and very responsive. Very close to my home. Have used them before and the are excellent. More

by Elmer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Audi Turnersville responded

Thanks so much for the positive review, Elmer. Its great to know that our Service team provided you with an excellent and responsive experience. If you need anything else do not hesitate to contact us here at Audi Turnersville.

June 15, 2023

outstanding customer service and service department and excellent repair service and repair pricing and very good valet service More

by mmollica4083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Audi Turnersville responded

We are delighted to see that our Service Team provided you with excellent service. That is what we like to see at Audi Turnersville. It is also nice to know you appreciated the prices and valet service as well. Thank you for your business and for trusting us with your car.

June 08, 2023

The professional and experienced technicians that serviced our vehicle did a great job. We were very pleased. More

by NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa, Achilleas
Jun 08, 2023 -

Audi Turnersville responded

Hello, we are grateful you took the time to leave this positive review. It makes us happy to know that our professional Service Team did a great job assisting you with your vehicle's needs. Your satisfaction means a lot to us, and we truly appreciate you choosing Audi Turnersville for all of your automotive needs.

June 06, 2023

The dealership picked up my vehicle when they said the would and the service experience was everything I could hope for. The final video sent to me showing the evaluation of my vehicle far exceeded anythi More

by jstaller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 07, 2023 -

Audi Turnersville responded

We are honored you took the time to leave us a five-star review. It is great to know that you are pleased with the service and video you received from our accommodating Service Team. We're happy to know that our team exceeded your expectations during your visit. Please let us know if you have any further questions and thank you again for choosing Audi Turnersville.

June 01, 2023

Good communication throughout entire service process. Several years ago I looked at buying a used Audi from the dealership and even though I didn’t buy it I was impressed by the team I met with. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Audi Turnersville responded

Mike, we are grateful you took the time to leave this positive review. It brings us joy to know that our team showed good communication skills throughout the entire process. Please keep Audi Turnersville in mind for your future automotive needs. Take care.

May 24, 2023

Rebecca the service advisor at Audi Turnersville was friendly, helpful and excellent to deal with. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 25, 2023 -

Audi Turnersville responded

Thank you, Dave, for the glowing review. Our team here at Audi Turnersville is proud to read that you had a friendly, helpful, and excellent experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 20, 2023

Professional is the word. The video was a little too fast and never mentioned oil change. Would have liked to know how oil looked More

by Acollettdesign
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Audi Turnersville responded

Thank you for your positive review and for your feedback. We are happy to see that you found our Service Team to be professional while providing your oil change. We appreciate your business and hope you come back and see us again at Audi Turnersville so we may have another opportunity to earn that fifth star.

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