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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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August 23, 2023

Clean, pleasant employees, very transparent about work needed. One draw back is waiting / not offering a loaner. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Audi Turnersville responded

Hello, thanks for this great review. Transparent and pleasant assistance is always valued by our Service Team. We always strive to keep our environment clean for our customers. Come see us again here at Audi Turnersville for any of your future vehicle needs.

August 18, 2023

Easy. Dropped my Q5 off for service and the staff was courteous. No issues at all. More

by eburganjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 19, 2023 -

Audi Turnersville responded

Thank you for the great rating and review. We are happy to see our Service Team at Audi Turnersville was very courteous and provided quality service for your Audi Q5. We thank you for your business.

August 16, 2023

Rebecca, service advisor, was great. Very polite and professional. She kept me updated with my vehicle. More

by Kulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 17, 2023 -

Audi Turnersville responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you were pleased with the high level of customer care from our polite and professional Service Team at Audi Turnersville. It's important that we thoroughly communicate the necessary maintenance needs to our customers. It's our hope that you continue to choose Audi Turnersville for all your automotive needs.

August 16, 2023

Need to more aware of the customer. Say good morning to every customer. Customer feels more comfortable and u guys know they are there. More

by Kcasey228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Audi Turnersville responded

Hello, We take great pride in how we take care of customers, and I would very much like to discuss your recent interactions with our team. If you would like, please reach out to me directly. Thank you, Jimmy Magee General Manager Audi Turnersville Jmagee@PenskeAutomotive.com

August 13, 2023

It was very easy to get an appointment. Everything was explained to me in detail and it was a very pleasurable experience. More

by Lgcplgag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave us this positive review and appreciate our Service Team for explaining to you in details. We're happy to learn that you had a pleasurable experience and it was stress free getting an appointment. If you ever need help with your vehicle, please reach out to us at Audi Turnersville.

August 01, 2023

Everyone was very helpful and they kept me updated regularly on the progress of the repairs. More

by l.k.hopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Audi Turnersville responded

Thank you for choosing Audi Turnersville for your car service needs and we are happy our Service Team was very helpful and kept you informed of what was being done. We are happy to have your business here at Audi Turnersville and grateful for your five-star review.

August 01, 2023

Excellent service like always. Better than expected. The service advisor went above and beyond just to make sure I’m satisfied with the service. More

by attrieu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez
Aug 02, 2023 -

Audi Turnersville responded

Hi. We are glad to learn that you are consistently impressed with our Service Department. Thank you so much for being a valued customer of Audi Turnersville and we look forward to your next visit!

July 30, 2023

They did a nice job. They did a very nice job. They did a very very nice job. More

by paul_vasquez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 31, 2023 -

Audi Turnersville responded

Thank you for the 5-star review, Paul. It is a pleasure to learn that you had a very nice experience with us on your recent visit. We look forward to seeing you back again at Audi Turnersville in the future.

July 29, 2023

They were very professional, and helped. I was very satisfied. I would recommend highly recommend them More

by Anichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Audi Turnersville responded

Hello, Anichols. All of us here appreciate you taking the time to leave us this 5-star review and recommendation. We are ecstatic to know that you had a very professional and helpful experience with us. Thank you for choosing Audi Turnersville. Take care.

July 28, 2023

Service was quick and no pressure to do anything that was not necessary. Free car wash with service More

by 02plugins-game
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Audi Turnersville responded

We are honored you took the time to leave us a five-star review. It makes us proud to know that our Service Team was accommodating and assisted you in a quick manner. Should you need anything, please don't hesitate to reach out to us at Audi Turnersville.

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