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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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October 09, 2023

They were great, easy to book appointment. They went out of their way to wash my car. More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Falvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Audi Turnersville responded

Hello, Jennie, and thank you for this fantastic five-star review! We are thrilled you had an easy time scheduling an appointment and our Service Team provided great services during your visit. We're glad you appreciate the car wash, and please reach out to Audi Turnersville if we can be of any further assistance.

October 05, 2023

Valet to the shore is fantastic. Super fast turnaround. Sealed the deal for me. Great staff. Excellent communication. Thank you. More

by Shore Q7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali F. , Rebecca Warner
September 30, 2023

Frendly customer service personnel. Service department and sales showroom alway clean. Excellent service provided for my Q7. More

by Pasko3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez
Oct 02, 2023 -

Audi Turnersville responded

Hello and thank you for this delightful five-star review! We are glad you enjoyed the showroom. We're thrilled our Service Team of professionals was friendly and provided excellent service to your vehicle. Please reach out to Audi Turnersville if we can be of any further assistance.

September 28, 2023

Overall the experience was good, but it took twice as long as they said it would. We asked if a courtesy vehicle would be available and they said it was not because it would take less than an hour. It to More

by jgmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had no interaction with any of the above people.
Oct 03, 2023 -

Audi Turnersville responded

Hello, Thank you for sharing your feedback with us, as we wish to provide great service for every guest. If you would like to discuss your feedback regarding the timeliness of your service experience or the availability of our loaner vehicles, please feel free to reach out to me. Best regards, Dana McClain Service Manager Audi Turnersville dmcclain@penskeautomotive.com

September 22, 2023

Took my car in for regular services and needed two tires replaced.which coupons I had were applied. Customer service was excellent and kept me informed of the progress the entire time.. I chose to wait for More

by Terra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave us a five-star review, Terra. It is pleasing to know that our Service Team kept you informed on the progress of your vehicle while replacing two of your tires. We're glad to learn that our team showed you excellent service and was done in a timely manner. Should you need anything, please don't hesitate to reach out to us at Audi Turnersville.

September 17, 2023

The service at Audi of Turnersville has always been excellent. Appointments are made timely, the work done as promised. I live closer to other Audi dealerships, but with 3 Audi's its important that the More

by smcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Werner
Sep 18, 2023 -

Audi Turnersville responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Audi Turnersville pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle.

September 14, 2023

Mike Redding, the service agent I dealt with was thorough and answered all of my questions. I’m someone who asks plenty of questions and he was very patient with me. More

by geminimargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Turnersville responded

Hello, we are very pleased to know that our Service Team was very patient, thorough, and answered all of your questions on your visit. Thank you so much for the awesome feedback and 5 stars. It is great to know that you enjoyed working with us at Audi Turnersville, and please feel free to reach out to us for any future assistance.

September 08, 2023

Not the dealership I usually deal with but was closest when car malfunctioned. They were helpful and accommodating. Mike was good to work with. More

by Jbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Audi Turnersville responded

Hello, thank you for this positive review of our Service Team here at Audi Turnersville. Helpful and accommodating assistance is our main goal, and we're glad we were able to provide you with just that. We appreciate you trusting us with your vehicle, should you need any further assistance please don't hesitate to reach out directly.

August 31, 2023

Kept me informed of progress and explained why there was a delay on parts Good communication More

by ceck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

Audi Turnersville responded

Hello, thanks for this glowing review. Informative and communicative assistance is always valued here at Audi Turnersville. Come see us again soon.

August 30, 2023

Chose this dealership over Audi cherry hill because of the customer service that I received between the two dealers. More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Turnersville responded

Hello, Cooper, thank you so much for the feedback and great rating. We are so glad to know that you enjoyed your experience working with our team at Audi Turnersville. Your business is valued, and we look forward to do business with you again in the future.

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