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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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January 11, 2024

Customer service is awesome. The staff is very friendly knowledgeable and professional. The facility is great More

by juliuscolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vaneffa
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your positive feedback about our staff's expertise and professionalism at Audi Turnersville. We're also glad you found our facilities up to the mark. Thank you for choosing us for your automotive needs; looking forward to seeing you in future.

December 28, 2023

Easy to call and make an appointment, very knowledgeable and the service is always excellent. More

by Joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Porretta
Apr 12, 2024 -

Audi Turnersville responded

We appreciate your feedback and acknowledgment of the efficient scheduling process at Audi Turnersville. Our knowledgeable team values your satisfaction.

December 21, 2023

Service repair was completed in a timely manner. Everyone in service was professional and respectful of how important my time was. More

by KrakenDad27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki Sipple in finance is the best!!
Apr 12, 2024 -

Audi Turnersville responded

We are pleased to hear your feedback on the professional demeanor of our Audi Turnersville Service team and their respect for your valued time. We appreciate you choosing us assisting in repairing your vehicle.

December 07, 2023

Quick professional service. They were able to get me in quickly and all the attendants were very helpful and friendly. More

by TWright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Dec 07, 2023 -

Audi Turnersville responded

We appreciate your 5-star rating, and noting our professional service at Audi Turnersville. Our helpful and friendly team looks forward to serving you again.

November 30, 2023

The highest praise I could give is that I feel comfortable there. I’m among people whom I know to be competent, conscientious and trustworthy. I’m meticulous about caring for our cars. And I’m app More

by Timestasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Audi Turnersville responded

We appreciate your recognition of our team's work and dedication at Penske Audi of Turnersville. It means a lot to us that you value our service. Thank you for choosing us as caretakers of your vehicle.

November 25, 2023

Lovely dealership… they all will take care of all of your car needs, especially Vanessa and Lou! And Audi makes an outstanding car! It’s a win-win all the way around:…. Ellen. S. More

by ecsilberman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Audi Turnersville responded

Thank you for your positive feedback, Ellen. We're happy to hear that our team was able to assist with your car needs and that you appreciate the exceptional quality of Audi Turnersville's vehicles. Enjoy your driving experience!

November 23, 2023

The staff always provides good customer service with a smile. Always satisfied at the Turnersville location. More

by Yaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
Nov 23, 2023 -

Audi Turnersville responded

We're glad to hear Audi Turnersville is providing quality customer service you deserve. Your satisfaction matters and we appreciate your positive review.

November 16, 2023

Quick and easy drop off, receipt of loaner vehicle and then later return of loaner and pickup of my car. Pleasant experience all around. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Audi Turnersville responded

Chad, we are delighted to know you had such a pleasant experience with the quick and easy drop-off, and the loaner vehicle offered by our Service Team. Do not hesitate to reach out to us here at Audi Turnersville if there's anything else we can do for you.

November 12, 2023

The staff is very knowledgeable and considerate of the customers. I had a which I could have been taking advantage of but they were very professional and considerate. Thank you Michael Redding. More

by Lapinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Audi Turnersville responded

We appreciate you taking the time to leave us a five-star review. It is pleasing to learn that our knowledgeable team was considerate and professional to our valued customers at Audi Turnersville. Should you need anything, please don't hesitate to reach out to us.

November 10, 2023

Waited close to 2. 5 hours for oil change and tire rotation. Way to long More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Martinez
Nov 11, 2023 -

Audi Turnersville responded

Paul, thank you for your positive review and feedback. We appreciate you for trusting our Service Team at Audi Turnersville with your oil change and tire rotation. Please don't hesitate to reach out to us whenever needed.

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