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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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June 30, 2021

Work was done in the time period told. During service I was updated daily with a phone call to keep me up to date. No issues with service. More

by Jjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Audi Turnersville responded

Thank you for that great review! Our team was happy to take care of you! We hope you’ll come back soon if there’s anything else that we can do for you.

June 27, 2021

Nice friendly informative clean . Everything about this Nice friendly informative clean . Everything about this Audi dealership says class . More

by Coleengriffin51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department think his name was Cris
Jun 29, 2021 -

Audi Turnersville responded

Coleen, we appreciate you taking the time to share your feedback! We hope to assist you soon at Audi Turnersville.

June 26, 2021

Great staff, service, and communication. The dealership is clean and everyone goes out of their way for you. More

by janolter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Audi Turnersville responded

Thanks for stopping at Audi Turnersville! If you have further needs or questions, please reach out!

June 25, 2021

Dana and Michael are excellent! I have been going to Audi of turnersville for over 10 years now, because of the excellent customer service. They always follow up and thoroughly explain everything. More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Audi Turnersville responded

Thanks for taking the time to share your experience with us at Audi Turnersville! We look forward to working with you again in the future.

June 11, 2021

Service was done quickly and my service advisor Chris was very polite and easy to work with. Was able to bring my car for a next day appointment. More

by Bill_bogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Oakes
Jun 11, 2021 -

Audi Turnersville responded

Thank you for giving Audi Turnersville five stars! We're happy to know that you were able to get an appointment the very next day, and that your service was completed quickly with a team that was polite and easy to work with.

June 09, 2021

Friendly, competent, accommodating. The service manager Dana is the best. !! She’s the reason I continue to service my vehicle at Audi. Although I am past warranty i am treated as a valued customer. When More

by Ahuvalove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Audi Turnersville responded

Thank you for these kind words about our staff. We're proud of our team here at Audi Turnersville and we agree that they are friendly, competent, and accommodating. We look forward to providing you with great service on your current vehicle and beyond.

June 05, 2021

Exceptionally friendly and professional service when we called on a Saturday with a tire issue on the way home from the shore. We were delighted with how quickly our problem was solved. Thanks to Jim and C More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, Chris
Jun 05, 2021 -

Audi Turnersville responded

Katy, Audi Turnersville is always here to help! We are glad to hear our team was able to get your tire issues resolved and get you back on the road. Thank you for taking the time to write a review and recognizing Jim and Chris. Come back and see us at Audi Turnersville for any future automotive needs.

May 30, 2021

The entire service team are true professionals. They advise you of services needed and price accordingly. During service, they give you updated progress on your vehicle. I have had my Audi A6 serviced h More

by russewr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Audi Turnersville responded

Hi there, Thank you for your positive review. It is wonderful to hear that our team have been able to consistently assist you and keep you informed. At Audi Turnersville we appreciate your return business and we look forward to your next visit.

May 21, 2021

Mike in Service is super friendly and keeps you posted throughout service appointment. Very informative when I asked about planned A3 redesign. Really nice guy! More

by Amkrause22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Audi Turnersville responded

Thank you for the five-star review! It's great to hear Mike, from our Service Department, provided you with excellent customer service during your visit with us at Audi Turnersville. We hope you continue to choose Audi Turnersville for any future service needs.

May 21, 2021

Very helpful and communicated throughout the service visit. Went through each item needing resolution and finished when stated. Helped out with getting an extra key made as well. More

by mark_marquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 22, 2021 -

Audi Turnersville responded

That's wonderful to learn, Mark! We are so pleased to see that your visit to Audi Turnersville was communicative in their service to you. If there is anything else that we can do for you, please be sure to let us know.

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