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Audi Turnersville - Service Center

Turnersville, NJ

4.9
240 Reviews

240 Reviews of Audi Turnersville - Service Center

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February 01, 2023

Although the service desk was great, friendly and professional, the service my vehicle received from the technician was not performed up to expectations. More

by mhouck1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa was great!
Feb 02, 2023 -

Audi Turnersville responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Audi Turnersville and would like the opportunity to learn more about your experience with our Service Team regarding the services completed on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Dana McClain Service Manager Audi Turnersville dmcclain@penskeautomotive.com

Feb 02, 2023 -

mhouck1006 responded

Mark Houck 609-923-7465 Mhouck1006@comcast.net

January 31, 2023

We’re Very impressed with their service and attentiveness. Overall experience was great. Highly recommend them More

by Brhvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Audi Turnersville responded

Thank you for taking the time to leave such an excellent 5-star review. At Audi Turnersville, we're dedicated to providing top-notch service to all our customers. If there's anything else we can help you with, please don't hesitate to contact us. Enjoy your day.

January 30, 2023

Great Customer Service. Loaner was ready when I dropped my car off. Highly recommended. Very helpful staff. More

by Rebegirl1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Audi Turnersville responded

Hello, thank you for taking the time to share your five-star experience with our Service Department. We are so happy to know that our Service Team assisted you with your loaner vehicle promptly when you dropped off your vehicle. We appreciate your recommendation and look forward to meeting your future automotive needs here at Audi Turnersville.

January 22, 2023

Service department is good and scheduling is easy. Only downside is availability of loaner vehicles, the wait is longer if you need one. More

by JS_CONRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Audi Turnersville responded

Thank you for the feedback. We appreciate your visit and welcome you back to Audi Turnersville anytime.

January 13, 2023

My experience at this dealership was pleasant My questions were answered and I didn’t have a long wait More

by foxylady1
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Audi Turnersville responded

Hello, we are so thankful for your kind review regarding your recent visit with us here at Audi Turnersville. Please feel free to reach out to us for any more assistance in the future.

January 05, 2023

The other dealership that I had scheduled with (in cherry hill) originally said they would provide a loaner for the day. Then they changed their minds and said I they would have enterprise pick me up and I w More

by Billc97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Audi Turnersville responded

Greetings, Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of you and your vehicle in such a speedy fashion. We hope that you will continue to choose Audi Turnersville in the future. Have a wonderful day.

December 31, 2022

Had to take my Audi in for service. Rebecca was very friendly and attentive. I highly recommend Audi of Turnersville for your service needs. More

by gmtodp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Warner
Dec 31, 2022 -

Audi Turnersville responded

We are pleased to know that our Service Team was friendly and attentive during your service visit. Thank you for choosing Audi Turnersville for all of your automotive needs. Take care.

December 25, 2022

Excellent and timely service, great staff. They explain what is going to be done followed by a video. More

by MYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Audi Turnersville responded

Dear customer, We really appreciate your great rating and hope you continue to choose Audi Turnersville for all your automotive needs. Take care.

December 22, 2022

Every time I go there. I get treated very well, friendly and definitely with respect. More

by Wolfcec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Werner
Dec 23, 2022 -

Audi Turnersville responded

We appreciate your excellent review and input. Thank you so much for being one of our valued guests, and we look forward to your next visit at Audi Turnersville.

December 15, 2022

Extremely professional with excellent customer service. Highly recommend this Audi dealership over all the rest. More

by Trap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Audi Turnersville responded

We're happy our team here at Audi Turnersville could provide excellent customer service. Thank you for the positive rating.

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