Audi Turnersville

Used Car Purchase I recently purchased a certified pre-owned Audi S4 at the dealership and had what I considered to be an excellent experience probably one of the bette I recently purchased a certified pre-owned Audi S4 at the dealership and had what I considered to be an excellent experience probably one of the better if not the best car buying experience I have ever had. I dealt with Harry Goldberg and George Roupas for the purchase and couldn't be happier with their professionalism and the way I was treated. I did not feel pressured at any point during the sale and all the information was laid out before me. Of course any time you buy a car there is wheeling and dealing, sales tactics and tricks and so on. But I did not feel like I was being exploited at any time and George was able to work with how I wanted to finance the vehicle so we would both make out in the end. In addition, I came up late on a Friday to purchase the vehicle. George and Harry were nice enough to stay late so I could get out of there that night with the deal done and in the car which I really appreciated because I live about an hour away from the dealership. I had been looking for either an A6 or a S4 for about a month or two and had visited many dealerships including Audi Turnersville. My experience at Audi Turnersville was the best of any of the area's Audi dealerships. I had visited Winner Audi in Wilmington as well as YBH Audi of West Chester and a few BMW dealerships as I was on the fence over a 535 vs. a A6 and 335 vs S4. Winner Audi had a used 2014 S4 that was slightly out of my price range and when I mentioned that the price was a little high to them, they didn't want to work with me or anything. They told me "Someone just left the dealership to go home and get their checkbook and will be back soon to buy the car". That was over a week ago and the car is still available on their website. Those kind of lies turn off customers because it was either a pressure tactic or they didn't want to take the time to work with me. Its too bad really because that car had really low miles on it and I was willing to move up in my price range if they would have worked with me on the price. Instead I was fed some line about someone coming back to buy it which I took as a obvious dealership canned pressure tactic story. I bet some old lady owned that S4 and only drove it to church on Sundays too! YBH Audi had two manual S4s that I was interested in but I originally stated I was looking for an automatic. I really wanted an automatic but would have probably purchased a manual. When you are going used you have to sometimes be flexible in what you are looking for. But they decided for me that I wouldn't like either of them and didn't even care to allow me to test drive the cars. I guess at the end of the day it is their loss because they didn't get the sale. More

Great service. Service was excellent. Sales staff were knowledgeable and friendly. Finance was helpful and informative. Overall everyone I interacted with was ver Service was excellent. Sales staff were knowledgeable and friendly. Finance was helpful and informative. Overall everyone I interacted with was very professional. Interactions with service department were also outstanding. More

Poor Ending I bought a used Mercedes and the car was fine, price right, salesman very good, but at the moment of purchase the Dealer reneged on the warranty. I wa I bought a used Mercedes and the car was fine, price right, salesman very good, but at the moment of purchase the Dealer reneged on the warranty. I was promised a six month, six thousand mile warranty, but at the completion of the transaction I was informed that there would be no warranty. All sorts of excuses were made, but no warranty. Very unprofessional, a form of bait and switch not expected. P J Banks More

Professional Bought my first audi, it was my first major buy at turnersville. They salesman n finace people where awesome they worked with me, worked hard to make Bought my first audi, it was my first major buy at turnersville. They salesman n finace people where awesome they worked with me, worked hard to make sure I got a good deal. They didnt pressure me or try to sway me into getting something else or packages. Felt very relaxed. Just a excellent all around dealership. Defiantly would buy another vehicale from turnersville audi. More

Great overall experience. It was a pleasure to work with the team over at Turnersville Audi. I'd highly recommend then to anyone in the market for a vehicle. It was a pleasure to work with the team over at Turnersville Audi. I'd highly recommend then to anyone in the market for a vehicle. More

Great all around experience We were shopping for a used 2012 Audi A6 prestige in black with under 25,000 miles and there were only a few cars fitting that description with a 2-3 We were shopping for a used 2012 Audi A6 prestige in black with under 25,000 miles and there were only a few cars fitting that description with a 2-3 hour drive of our home in PA. We spoke with Harris on the phone before coming out to see the car and he was very friendly and honest about the car and pricing before we made the hour drive out to see it. He was extremely friendly and made our infant son smile and laugh during much of the process. When it came to negotiating he got to their final price quite quickly without haggling. It was a beautiful car and in very short supply and we knew from our shopping from NY to Virginia that the price was fair. The car was in excellent condition. However, we noticed a few days after purchasing it that there was a slow leak in one of the tires. Tires aren't covered under warranty but Audi Turnersville recognized this was a pre-existing condition and replaced the tire without charge. Overall, it was great service and a great buying experience. We love our car and would definitely recommend shopping at Audi Turnersville to others. We've dealt with about 5-6 different Audi dealers in the area during our search and the service here was by far the best! More

Excellent service I live in Florida and bought my Audi S5 after seeing it on the internet page as an advertised special. It was the exact car I wanted. I spoke to Chu I live in Florida and bought my Audi S5 after seeing it on the internet page as an advertised special. It was the exact car I wanted. I spoke to Chuck, and he was extremely helpful, courteous, and made the process of making the sale and having the car shipped very hassle free and smooth. It arrived in spotless condition, and I couldn't be happier. More

Great Experience Harry (who by the way put no pressure on meto make the sale) and the entire Audi team did everything to make the deal work out for me. Although I wis Harry (who by the way put no pressure on meto make the sale) and the entire Audi team did everything to make the deal work out for me. Although I wish I had bought an Audi I am very happy with my slightly used 2014 FORD SHO. I have already gotten more compliments on that car than I did with my 7 series BMW. Thank you all - hope to do business with you in the future, More

Completly Satisfied I have purchase 5 vehilces from the automall over the past 10 years. his experance was the best I have had. Frank helped my family find 2 quality vehi I have purchase 5 vehilces from the automall over the past 10 years. his experance was the best I have had. Frank helped my family find 2 quality vehicles for a good price and treated us like we were the most important sale he had to handle. His customer service skills greatly enhanced our experiance. I will come back to deal with him More

Great Experiance Working with George, Chuck and Harry was a very pleasurable experience. I had gone to the dealership to get pricing and test drive a couple different Working with George, Chuck and Harry was a very pleasurable experience. I had gone to the dealership to get pricing and test drive a couple different models and left with a new car that day! No pressure, just great service at a great price. More