Audi Tulsa - Service Center

Joe the manger is aggressive and rude...they changed there pricing overnight on an 2016 Audi A3 from $17,351 to $18,591 after we told them we were interested in the vehicle the night before...Brian Whit there pricing overnight on an 2016 Audi A3 from $17,351 to $18,591 after we told them we were interested in the vehicle the night before...Brian Whitt was our salesman and he was fine but the manager Joe stated that he has a right to raise the price at any time as he sees fit!! He first ignored that the price was actually raised overnight and then stated that the price raise was due to them replacing a bumper; of which, he said only cost $600 to replace! So from $17,351 to $18,591? That’s about double what he said the replacement charge was!! Btw the bumper was not yet replaced when he hiked up the price!! He then attempted to offer us a deal at $18,000 With the bumper replaced!! This was a classic bait and switch if I ever seen one...Audi of Tulsa needs to redefine the word Integrity!! More

Don't use service department! I took my Audi in because hr oil pressure light was on. They were kind enough to give me a courtesy car but within 24 hours they had called me saying I took my Audi in because hr oil pressure light was on. They were kind enough to give me a courtesy car but within 24 hours they had called me saying the whole engine needed to be replaced! A whole $10,000+ which is more than I paid for the car. I had a friend look at it and he just said the oil level was a quart over that was it! I almost paid 10k for a $35 fix. More

Six Visits and All Have Been Great! Let me begin by saying I read some of these reviews and wanted to share my experience with Mitch and Gary in the Service Dept. I bought my A5 at anot Let me begin by saying I read some of these reviews and wanted to share my experience with Mitch and Gary in the Service Dept. I bought my A5 at another dealership yet I have been treated like Royalty by these folks when I visit. My car is fine and needed no repairs however I have added The European Bi Xenon w/ LED DRL, custom RS style grill, window tinting, etc... Matt Flowers spent more than a week programming a new computer that had to be installed to run the new headlights. I couldn't find anyone to do this without flying them in from Cali or Europe. Long story short , Matt made my $3000 headlights work sweet. When it comes time to buy my next car it will definitely be from Audi of Tulsa. PS: The car I had prior to my Audi was from Lexus of a Tulsa ( another Don Thorton dealership) They too treated me like Royalty both in Service and Sales. More

I taken my car in for service multiple times for service and all seemed good until I needed something major done, the car hasn't been the same since. After having to return it three times to get things fixe and all seemed good until I needed something major done, the car hasn't been the same since. After having to return it three times to get things fixed that could have been found had somebody test drove it, i just started fixing them myself. When I called and went by to get a oil leak fixed that was caused by the above repair not being done correctly all I seem to get is "we will order parts and call you back" after a month it is still not fixed. More

I have had nothing but great experiences at the Tulsa Audi location, with the exeption of one. I had my 5000 "wellness" exam on my new Q7 and when I picked up my car, the service manager did not go over Audi location, with the exeption of one. I had my 5000 "wellness" exam on my new Q7 and when I picked up my car, the service manager did not go over what he found, although I had expressed a few areas of concern. I would have appreciated a brief overview of how he thought the car was performing, besides the "it's all good" that I got. No paperwork given to me either. I wanted to review what they went over. But this, I am sure, is a very minor glitch. They were really busy and I'm sure my issue was seen as more minimal in the whole scheme of things. All other areas of concern have been quickly addressed and the team there seems eager to please. More