Audi Tulsa - Service Center

Six Visits and All Have Been Great! Let me begin by saying I read some of these reviews and wanted to share my experience with Mitch and Gary in the Service Dept. I bought my A5 at anot Let me begin by saying I read some of these reviews and wanted to share my experience with Mitch and Gary in the Service Dept. I bought my A5 at another dealership yet I have been treated like Royalty by these folks when I visit. My car is fine and needed no repairs however I have added The European Bi Xenon w/ LED DRL, custom RS style grill, window tinting, etc... Matt Flowers spent more than a week programming a new computer that had to be installed to run the new headlights. I couldn't find anyone to do this without flying them in from Cali or Europe. Long story short , Matt made my $3000 headlights work sweet. When it comes time to buy my next car it will definitely be from Audi of Tulsa. PS: The car I had prior to my Audi was from Lexus of a Tulsa ( another Don Thorton dealership) They too treated me like Royalty both in Service and Sales. More

I taken my car in for service multiple times for service and all seemed good until I needed something major done, the car hasn't been the same since. After having to return it three times to get things fixe and all seemed good until I needed something major done, the car hasn't been the same since. After having to return it three times to get things fixed that could have been found had somebody test drove it, i just started fixing them myself. When I called and went by to get a oil leak fixed that was caused by the above repair not being done correctly all I seem to get is "we will order parts and call you back" after a month it is still not fixed. More

I have had nothing but great experiences at the Tulsa Audi location, with the exeption of one. I had my 5000 "wellness" exam on my new Q7 and when I picked up my car, the service manager did not go over Audi location, with the exeption of one. I had my 5000 "wellness" exam on my new Q7 and when I picked up my car, the service manager did not go over what he found, although I had expressed a few areas of concern. I would have appreciated a brief overview of how he thought the car was performing, besides the "it's all good" that I got. No paperwork given to me either. I wanted to review what they went over. But this, I am sure, is a very minor glitch. They were really busy and I'm sure my issue was seen as more minimal in the whole scheme of things. All other areas of concern have been quickly addressed and the team there seems eager to please. More