2,229 Reviews of Audi Stuart - Service Center
Andy is the best service write BY FAR! He listened and understood my situation and resolved it in a timely manner. Ask for Andy! He listened and understood my situation and resolved it in a timely manner. Ask for Andy! More
I purchased a Lotus online and worked with salesperson Elijah. He was extremely helpful and sent me very detailed pics and videos of the vehicle so that way I could see any scratches or issues on the car. Elijah. He was extremely helpful and sent me very detailed pics and videos of the vehicle so that way I could see any scratches or issues on the car. After we agreed on a price I worked with Shellie from their business office to complete the sale. They were able to get all the paperwork over to me and remotely close the deal. Elijah set me up with a wonderful delivery service who also kep me posted along the way during delivery. Everything was extremely professional and properly done. THIS is the way you run a dealership. More
Andy is hands-down the absolute best service advisor I have ever dealt with with any vehicle. He is friendly, and he really knows his stuff. He goes above and beyond! have ever dealt with with any vehicle. He is friendly, and he really knows his stuff. He goes above and beyond! More
Only negative is that when I was cashing out I wanted to buy one of the pink Audi tumblers and the rep referred me to go to the parts dept for it instead of doing it all at once- they we’re LITERALLY right buy one of the pink Audi tumblers and the rep referred me to go to the parts dept for it instead of doing it all at once- they we’re LITERALLY right behind him in a case, and so I just did not buy it. I didn’t want to deal with another separate transaction, plus I was in a hurry due to a DR appt which I had already told him. I really wanted that cup though :( More
Quite simply the best auto buying experience I have ever had. I expressed my interest in a vehicle that was recently posted on their website and received a fast response. When the original purchase cost w had. I expressed my interest in a vehicle that was recently posted on their website and received a fast response. When the original purchase cost with dealer add ons was received, I stated there were items on there I really did not want, they negotiated with me fairly and we reached what I feel was an exceptionally fair deal. The transaction was conducted remotely via mobile notary and the car was shipped to me. When it arrived, it had brand new tires and a full tank of fuel and was in exactly the condition promised. I can't say enough positive about Zach Kelly and Shellie Kull at Audi Stuart - not one single thing did not go as promised and even though I am 1200 miles away they will be my first call when I am next in the market. Thank you for a great buying experience. Most of the questions below are regarding the service department and I really cannot answer, however if the conduct of the sales department is representative of the dealership as a whole then I would have no reservations More
I have been an Audi owner since 2019. I have a Q7 with 80k miles and it has been an amazing experience. My service advisor Stephan has made my experience even better with his attention I have a Q7 with 80k miles and it has been an amazing experience. My service advisor Stephan has made my experience even better with his attention to detail and constant communication. More
Not a great dealership. Watching for Vic Dunn. He’ll said whatever to get the deal. Too worried about making money and less worried about customer service. Watching for Vic Dunn. He’ll said whatever to get the deal. Too worried about making money and less worried about customer service. More
The service department is always a pleasure to deal with. Everyone is professional and provide excellent customer service. Everyone is professional and provide excellent customer service. More
This dealership is professional, efficient and well run. They stay in contact, offer a loaner car and make you feel heard and seen! I only bring my Audi A5 to Stuart Audi. They stay in contact, offer a loaner car and make you feel heard and seen! I only bring my Audi A5 to Stuart Audi. More
Great service by Stephan and fast service. He made sure to check on the amount of time that my service would take since I didn’t want to take a loaner. He made sure to check on the amount of time that my service would take since I didn’t want to take a loaner. More