2,285 Reviews of Audi Stuart - Service Center
Web said i get a loaner. No loaner. Then a discount was verbally approved for Audi Club membership, but it wasn't applied to invoice. Requested info on MMI UPGRADE PROGRAMMIN No loaner. Then a discount was verbally approved for Audi Club membership, but it wasn't applied to invoice. Requested info on MMI UPGRADE PROGRAMMING cost and was never followed up on. But they tried to sell me a car!Good for dealership, not for customer. More
Subjectively they seem to have attended to my needs as a customer but objectively both the accuracy and knowledge of the salesman was off and not accurate and the finance used deceptive practices to increas customer but objectively both the accuracy and knowledge of the salesman was off and not accurate and the finance used deceptive practices to increase the backend profits by stating the finance company required me to assume a service contract and gap coverage to obtain credit. This is against the contract and also was denied by the finance company. It plainly states in the contract that there is no such requirement to receive an extension of credit. Demeaning in the sense that I was reminded several times that I wasn't 'tier 1' credit. More
Professional, knowledgeable and competent. My service at Audi Stuart was excellent and performed in a very reasonable time without lowering the standards for great performance. My service at Audi Stuart was excellent and performed in a very reasonable time without lowering the standards for great performance. More
Andy did an excellent job from the time my car went in till the time I picked it up. Extremely responsive, kept me updated along the way. Excellent customer service! till the time I picked it up. Extremely responsive, kept me updated along the way. Excellent customer service! More