Audi Stuart - Service Center

Making an appointment did nothing for me. I would arrive at 7am and still not have my car pulled into the service shop till after 2pm! After having service done my windshield wiper sprayer no I would arrive at 7am and still not have my car pulled into the service shop till after 2pm! After having service done my windshield wiper sprayer no longer worked, horn and truck lid button. Worse thing was after I had my whole suspension done….over $4,000 worth of work my car pulls now to the left and right when I am at speeds of over 60 mph. I found out they never did a final alignment and even after I got one at Tiers Plus, not wanting to bring it back, the car still pulls! They were terrible of explaining the price, not even a itomized documented bill with what was done and the cost of each part/labor/work done. They were awful! More

Very polite and helpful. Good communication Very polite and helpful. Good communication and willing to help. Very good explanation overall Good communication Very polite and helpful. Good communication and willing to help. Very good explanation overall More

They offered me the car I wanted for a great price. They also gave me the trade in value I was looking for. They also gave me the trade in value I was looking for. More

Easy to deal with - took time with us - explained differences between vehicles - professional and not overly salesy differences between vehicles - professional and not overly salesy More

Great service Great, prompt service. The atmosphere and staff are welcoming, and snacks are wonderful. The atmosphere and staff are welcoming, and snacks are wonderful. More

They got my car in quickly and got me a loaner. They had to order a part and completed the work and I received my car in the time they had estimated. Great service. They had to order a part and completed the work and I received my car in the time they had estimated. Great service. More

Professional, timely and made us feel welcome and appreciated! Clean, high end and well staff! appreciated! Clean, high end and well staff! More

No communication in 4 days I picked my car up on Monday and the check engine light is still on. I had to drop it back off on Tuesday and haven't heard back yet and the check engine light is still on. I had to drop it back off on Tuesday and haven't heard back yet More

They were courteous and professional Andy was helpful, my car was ready when promised and the work was completed satisfactorily car was ready when promised and the work was completed satisfactorily More

Good communication Andy was very helpful in assisting me with my car's service Loaner car with my car's service Loaner car More