2,229 Reviews of Audi Stuart - Service Center
Audi Service Awesome service!! Very thoughtful and professional staff that took the time to ask about the vehicle beyond the standard service. Kudos to the servic Awesome service!! Very thoughtful and professional staff that took the time to ask about the vehicle beyond the standard service. Kudos to the service agent. He was terrific More
Quality customer service The dealership is 40 minutes north of my house but I selected Audi Stuart to help resolve issues with my vehicle that were created by my local (unname The dealership is 40 minutes north of my house but I selected Audi Stuart to help resolve issues with my vehicle that were created by my local (unnamed) Audi dealer. My local dealer aligned my very expensive Q7 after which the vehicle would not track a straight line on the highway and was dangerous to drive (diving two lanes to the right in a matter of seconds). After two attempts to get it corrected, my local dealership charged me several hundred dollars and explained "no Audi has good alignment." Stuart Audi listened to me and even test drove another Q7 with me to understand "how an Audi should drive." They then spent an entire day reworking the alignment and putting it into factory specification. More
fast , professional and friendly process Friendly and efficient check in. Loaner car was immediately available and the car was ready within a couple of hours washed and ready to go. Friendly and efficient check in. Loaner car was immediately available and the car was ready within a couple of hours washed and ready to go. More
Awesome as always I never have anything to complain about the service at this dealership. They are prompt, friendly, and very helpful in every way. Even the coffee is g I never have anything to complain about the service at this dealership. They are prompt, friendly, and very helpful in every way. Even the coffee is good. More
Always Top-Notch! I had a Recall service scheduled with Wyatt. In and out quickly and efficiently! I had work done that related to the gas tank, and became concerned wh I had a Recall service scheduled with Wyatt. In and out quickly and efficiently! I had work done that related to the gas tank, and became concerned when I picked the car up, as the lingering fuel odor was strong! Wyatt was off when I brought vehicle back to check this out, but both Dan (Service Mgr) and Michael (Service Writer) took great care of me, as usual! Appreciate the professionalism, always! More
Thanks for great service Once again, Tony provided lots of assistance, with timely updates. He worked with my insurance company on my behalf and called to keep me informed of Once again, Tony provided lots of assistance, with timely updates. He worked with my insurance company on my behalf and called to keep me informed of the progress. More
Easy Service I needed four new tires on my audi purchased in December, 2018. I was able to schedule a service promptly, the agent was friendly, efficient and prof I needed four new tires on my audi purchased in December, 2018. I was able to schedule a service promptly, the agent was friendly, efficient and professional and a loaner car was waiting for me when I arrived. My schedule was accommodated to return the car before sales closing. I can honestly say that servicing my car has become a pleasant experience instead of a chore to dread. More
Very pleased Great service, friendly people, in and out fast. Loaner service is excellent, I got a comparable pretty much brand new Q5 while my car was being servi Great service, friendly people, in and out fast. Loaner service is excellent, I got a comparable pretty much brand new Q5 while my car was being serviced. Got my car back when promised (washed and baccumed) More
Outstanding Sales and Service exceed all expectations! We had an excellent sales experience with our recent purchase of an Audi A8 from Audi Stuart! Shortly after our purchase, there was an unusual service We had an excellent sales experience with our recent purchase of an Audi A8 from Audi Stuart! Shortly after our purchase, there was an unusual service issue with the vehicle where the solution was not immediately obvious. Instead of giving up, the Audi Stuart team of General Manager, Devin Carlson; Service Manager, David Scott; and Service Advisor, Michael Smith worked closely with us and Audi’s home office to resolve the issue. This experience made it crystal clear that beyond the sale, our long-term customer relationship with them is Audi Stuart’s TOP PRIORITY. The reality of buying a car today is that you can buy it anywhere: locally, nationwide, online...anywhere. Anyone can sell you a car - that’s the easy part. But what happens AFTER the sale is the most important part. The goal of the entire Audi Stuart team is to make every interaction with them an outstanding customer experience. We will never go anywhere else! More
Awesome service Always awesome service and very dependable. Mike is a great asset to the service and customer experience. Can call and always know that I will receive Always awesome service and very dependable. Mike is a great asset to the service and customer experience. Can call and always know that I will receive the best service. For that I will always be a Audi owner. More