Audi Stuart - Service Center

Great Experience!!! Love coming in for service! They are very timely, and professional. Service is always excellent. Wyatt was very thorough with explaining my service on Love coming in for service! They are very timely, and professional. Service is always excellent. Wyatt was very thorough with explaining my service on the recall for my car. I love driving my Audi! More

Excel Everyone involved was more than accommodating from drop off to pick up. Was given a loaner for the day which was a great convenience - would recommen Everyone involved was more than accommodating from drop off to pick up. Was given a loaner for the day which was a great convenience - would recommend More

Thanks Andy for the excellent service! He goes above and beyond to make this experience so seamless. Thanks for the great loaner car as well! We will be back for the excellent service! He goes above and beyond to make this experience so seamless. Thanks for the great loaner car as well! We will be back More

Quality and professionalism at all times. Since this dealership came into Stuart area I have taken my vehicles there for service I have purchased vehicles there as well. The professionalism c Since this dealership came into Stuart area I have taken my vehicles there for service I have purchased vehicles there as well. The professionalism care and concern for the customers have always been a high priority and continue to be that way To this day. Thank you for being there for me and my family at all times More

First time at Audi Stuart This was my 1st time at Audi Stuart and it was a great experience. Through out the hustle of early morning drop off, I was tended to and not forgotten This was my 1st time at Audi Stuart and it was a great experience. Through out the hustle of early morning drop off, I was tended to and not forgotten. The advisor listened to my concerns and went over the paperwork. Service kept my car for 3 days to make sure they properly addressed my concerns and were satisfied that my car was fixed. More

I very goodcservice Although on minor things did forget. Which is not 5 stars. Valet forgot some things. We discussed Did not chaa as nee license plate holder and di Although on minor things did forget. Which is not 5 stars. Valet forgot some things. We discussed Did not chaa as nee license plate holder and did not get call back on parts requested More

excellent Everything went smoothly from the service to the loaner car, Michael was extremely courteous and friendly, made you feel like family. The facility is Everything went smoothly from the service to the loaner car, Michael was extremely courteous and friendly, made you feel like family. The facility is state of the art and immaculate. More

Bought in Miami and within 3 to 6 weeks,needed a new clutch. The engine needed to be taken out and a bill for over $4,000 was split between myself, Stuart and Miami. I was reminded that I bought the car, clutch. The engine needed to be taken out and a bill for over $4,000 was split between myself, Stuart and Miami. I was reminded that I bought the car, "AS IS"while I was suppose to receive a wind diverter for mounting behind the seats but that took over 6 -8 weeks to receive. after I purchased it. When I picked up the car after replacing the clutch, I got in the car and there was an alternator problem based on a red light in the speedometer. The service manager said, you should be able to make it home. My home is about 5 miles from the dealer. As I pulled in the garage, the car stalled and I had to push it in the garage. By the way, they pointed out the tires and brakes were not far in miles before they needed to be replaced. There was also a squeaky noise which was reviewed by "the" mechanic at the dealership and the shock absorbers need to be replaced at a cost of $2,200. or more. Then the service manager called and said he had under estimated new shock absorbers and the cost was going to be an additional $800.or more b/c there was another part he forgot or didn't know had to be replaced. I called the service manager and he quoted another crazy price to install a new alternator, I brought it to a local garage who put in a brand new alternator with a 3 year warranty from Porsche,. and at lower cost. This car is boarding on the "lemon law" even though is was a used car. This car still needs tires soon, brakes soon, These incidents I hope are not typical as I have had excellent service with the 3 or 4 cars I have bought or leased at Audi of Stuart since they opened.! What is your recommendation as I am trying to avoid the aggravation of filing in small claims court, and since I have lived here for 47 years, I know most o the judges, attorneys, etc. Although Michael Smith handled most of my service, I think he was working in good faith but the people out of Miami, that's a whole different story. I would propose Audi of Stuart put on the shock absorbers, and the brakes, based up their wholesale cost of the parts and their labor costs! Audi of Stuart doesn't need to make any more off me and I will pay for what the out of pocket costs Costs to Audi Of Stuart are! If not, I will proceed with my attorney as I have an hourly rate which I am sure is even higher than your mechanics and my attorney too! More

Great Serviceand customer oriented Andy went above expectations to help solve a problem. He has always been attentive and made me feel at home. Will always buy from Audi Stuart because Andy went above expectations to help solve a problem. He has always been attentive and made me feel at home. Will always buy from Audi Stuart because of their customer service. They Care! More

Outstanding professionalism by the Team at Stuart Audi I have to give Stuart Audi two thumbs up!! This is my 2nd Audi from them. The team is very professional, organized and helpful. You feel confident I have to give Stuart Audi two thumbs up!! This is my 2nd Audi from them. The team is very professional, organized and helpful. You feel confident and believe in the advice you are receiving. They treat you as a welcomed guest and valued customer. I would recommend them to anyone who would like to purchase a new or used Audi. Most importantly the only ones who would ever perform service on my vehicle. They truly are an A Team, More