Audi Stuart - Service Center

Stephon is always a pleasure to work with. There is always great communication from the service department. There is always great communication from the service department. More

It is nearly impossible to communicate with the service department. They don’t answer phone calls and send text links to make appointments or answer questions. They recommend services that are not necessar department. They don’t answer phone calls and send text links to make appointments or answer questions. They recommend services that are not necessary on every visit. Last year they told me the front pads were down to 2 mm. I took it to another mechanic who said 6 mm, don’t worry about it. This year my visit to Stuart Audi said require replacement at 4 mm, which is probably correct but not problematic. The battery they wanted to replace 3 years ago is still starting fine. The prices they quote are absurd. They are the only Audi dealer in a vast area, and they take advantage of their exclusivity. If my MA Audi dealer treated me like this, I never would have started buying Audis in the first place. I wish I could give them 5 stars but they don’t deserve the two except that they do appear to competently complete the service work authorized and when you do get to converse with representatives they are courteous and knowlegeable. The problems at this dealership appear to be dictated from corporate policies above employee level. More

Audi of Stuart is organized, professional and takes individual care of each customer. We would recommend them as a dealership. individual care of each customer. We would recommend them as a dealership. More

They have a first class service department. They make everything easy. Best in the business They make everything easy. Best in the business More

Very attentive and easy to get help. Was able to accommodate with loaner car. Would suggest more customer service agents at the service center. Was able to accommodate with loaner car. Would suggest more customer service agents at the service center. More

Excellent communications and explanations of issues. Definitely my choice going forward to service my Q5 Definitely my choice going forward to service my Q5 More

Peggy was fantastic. Fair prices and good communication. Glad to have somewhere Reputable to take our vehicle Fair prices and good communication. Glad to have somewhere Reputable to take our vehicle More

Staff and advisor were very knowledgeable and very courteous. They were very accommodating to our situation. A very professional and pleasant experience. Very impressive, thank you. courteous. They were very accommodating to our situation. A very professional and pleasant experience. Very impressive, thank you. More

Peggy was a wonderful advisor, explained about my warranty and was in touch with me. Extremely satisfied with this dealership! warranty and was in touch with me. Extremely satisfied with this dealership! More

Always great and friendly service. And Bob from the car drop off/rental service was terrific. And Bob from the car drop off/rental service was terrific. More