Audi St. Paul

I dread car shopping due to pushy and aggressive tactics that I have encountered in the past. Jen Brown was the complete opposite! She was warm, inviting, not pushy, did not hover and gave me room to bre that I have encountered in the past. Jen Brown was the complete opposite! She was warm, inviting, not pushy, did not hover and gave me room to breathe as I weighed the decision about making such a large purchase…….. Other sales people could learn from Jen. If and when I am in the market again I will go straight to Jen. In meantime, I will be referring everyone that is looking for a wonderful car shopping experience to her! More

Ms. Merriann Nesse was extremely helpful from the first contact. She always wanted to answer any and all questions fully, with great patients. Her concern was to make me feel comfortable and satisfied com contact. She always wanted to answer any and all questions fully, with great patients. Her concern was to make me feel comfortable and satisfied completely throughout and after the purchasing of the vehicle. I think I could call on her in the future to consult on this vehicle and receive a warm welcome and a thorough knowledgeable response. The dealership itself was modern in appearance and clean. All employees were friendly and interested in making the experience of dealing with their dealership exceptional. More

Merriannn was a pleasure to work with and was very receptive to answering or researching any questions we had regarding the pre-owned Lexus we purchased from Audi St. Paul. The negotiation process wa receptive to answering or researching any questions we had regarding the pre-owned Lexus we purchased from Audi St. Paul. The negotiation process was quick and professional and the agreed upon price was reasonable. We were introduced to the service staff and "became part of the Audi St. Paul Service Family" which means we can get free car washes, a loaner vehicle for service that takes more than four hours, etc . . . even though our pre-owned vehicle was not an Audi. The Dealership itself is spotlessly clean and a showplace befitting the beautiful Audi automobiles on the showroom floor. Any and all amenities a customer could need while waiting for service are provided. More

Since we live several miles from Audi St Paul we had to do everything by phone or email. Mike Dahl was an excellent salesperson answering all of our concerns in a prompt and professional fashion. Mike mad do everything by phone or email. Mike Dahl was an excellent salesperson answering all of our concerns in a prompt and professional fashion. Mike made a point to contact us on his day off and told us when he would be able to get back to us. Once we decided to purchase the Audi A6, Mike took the time and patients to explain everything the A6 had to offer. More

Fantastic sales department, and amazing service department. This dealership is hands-down the best car dealership I have ever done business with. I got a great price for my trade in, and I am extre department. This dealership is hands-down the best car dealership I have ever done business with. I got a great price for my trade in, and I am extremely happy with my A4. The service department does excellent work, and is fair with labor costs. More

Great experience, fast and friendly service. Jen Brown is a delight to work with. We are very pleased with the results and the vehicle. The process is simple, comprehensive and fast. We will consider this de a delight to work with. We are very pleased with the results and the vehicle. The process is simple, comprehensive and fast. We will consider this dealership for business again in the future. More

Merriann was a pleasure to work with, devoting her full attention to me even though shopping for a used, non-Audi. The car was fairly priced, I was offered a fair trade and Raven did a great job finding b attention to me even though shopping for a used, non-Audi. The car was fairly priced, I was offered a fair trade and Raven did a great job finding better financing than I could have! Everyone involved was helpful and informative. I was very at ease and can't recommend Merriann highly enough. More

One of the best car buying experiences I have had. I would recommend this dealership and Mike Dahl to anyone interested in buying a car. would recommend this dealership and Mike Dahl to anyone interested in buying a car. More

Dealers are frequently dealt a bad reputation, and generally well earned at that. My experience with Jen, Raven and team at Audi St. Paul (ASP) completely counters this reputation. From initial contac generally well earned at that. My experience with Jen, Raven and team at Audi St. Paul (ASP) completely counters this reputation. From initial contact, through discovery about the vehicle, to everyone's availability beyond core hours and ultimately through closing has been better than top-notch. Some background may be in order to really give appreciation to the situation. I found a car on an online listing site that ASP was selling. The listing included information about numerous add-ons that. while exotic and top-notch, were ones that I would never spend money on. These are the sorts of things car guys dream about - titanium exhaust system, carbon fiber parts, multiple wheels, etc. When looking at such a listing at a great market price listed, human nature takes over and one immediately starts to wonder what's wrong with this deal? Is it worth the hassle of dealing with a dealer 400 miles away? (spoiler: it was) In reaching Jen, she immediately sent pictures of the additional items, confirmed the vehicle status and delivery, gave a brief history and made herself available beyond the regular dealership hours for any additional questions. Over the span of a few days, we were able to establish a fair trade-in value for my car and a selling price for the new car. The deal was set - but I was over 400 miles away. Distances be damned, Jen and Raven quickly setup all the paperwork, sent requests for various items (credit app, drivers license, insurance, etc.) and processed everything up front via email. The day of pickup I drove the 400 miles, we swapped cars to confirm what we discussed and five minutes later I was signing paperwork with Raven. While in the showroom and before leaving, Jen approached me and said that the extra wheels are too dirty to put in the car and "we'll ship them for you to your home." I was blown away. This extra touch meant I didn't have to pack the car full of 19" wheels and that they would be delivered to my house. Honestly, I can keep going on and on about this transaction as it seemed as a one in a lifetime. But in meeting the staff at ASP, I'm pretty sure this is the norm. Thank you Jen, thank you Raven you guys rocked it! More

in market for a Q5, but got mistreated in Audi Minnetonka, email to Maplewood, received Mr.Bergeron friendly welcome email and follow up. Good salesman like Joe need to be recognize right?! Thank Minnetonka, email to Maplewood, received Mr.Bergeron friendly welcome email and follow up. Good salesman like Joe need to be recognize right?! Thank you for treating me this asian girl as same as every other buyer :-) as More