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Audi Spokane - Service Center

Spokane Valley, WA

4.5
284 Reviews

284 Reviews of Audi Spokane - Service Center

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February 24, 2024

I appreciate the fact that the repair was completed today. The communication from my service advisor was good. More

by Debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 27, 2024 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 23, 2024

They always take fantastic care of my car and my technician actually felt bad because he couldn’t wash my car! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by denisedecuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Kyle.
Feb 26, 2024 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 27, 2024 -

Audi Spokane responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2024

Very knowledgeable, trustworthy, and accommodating staff that helped me when I showed up without an appointment and explained that I needed to make it back home that evening. Some offered to stay late to co More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 26, 2024 -

Audi Spokane responded

Hi Zach, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Feb 27, 2024 -

Audi Spokane responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2024

I recommend anyone in the market for an Audi to stop in Audi of Spokane and take a look around. Service center is great , really appreciate these guys ! More

by Alliance66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 25, 2024 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Spokane and we hope to be of service again in the future.

February 20, 2024

My service tech was on top of everything. He told me how long the service would take and it was done early More

by buckeye22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon?
Feb 23, 2024 -

Audi Spokane responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 16, 2024

Kyle and his team were awesome. They kept me updated and did a thorough job of figuring out what was wrong with my vehicle. More

by Fishwitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 19, 2024 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 21, 2024 -

Audi Spokane responded

Hi , we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 16, 2024

Bought a brand new VW here. First sales person was not very knowledgeable at all. Went back the next day to close the deal with a new sales person who was more knowledgeable. Sc More

by Jamn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia, Jordan, Chris, Adam, Tim
Feb 19, 2024 -

Audi Spokane responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9361 to discuss what we can do to help.

Feb 21, 2024 -

Audi Spokane responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Volkswagen Spokane. Here at AutoNation Volkswagen Spokane, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (509) 850-9361 to discuss ways we can better serve you in the future.

February 09, 2024

Brcyen was great! He was able to fix my A6 for me and order parts for an air bag recall. Looking forward to having my airbags fixed through warranty. Thanks Brcyen! More

by Vod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen, Randy, Richard
Feb 12, 2024 -

Audi Spokane responded

Hi, we're happy you found Brcyen to be so supportive during your experience here at AutoNation Volkswagen Spokane. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 13, 2024 -

Audi Spokane responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 05, 2024

I went to the service department for some work on my Q5. The entire process was easy and seamless. Jacob was incredible and once again took care of everything. I have been taking all my Audi's for service h More

by DBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ryan
Feb 06, 2024 -

Audi Spokane responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2024

The service personnel are always so helpful and always aim to meet my needs. The service was completed in minimum time and I was back on the road. More

by solano54h4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 06, 2024 -

Audi Spokane responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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