Audi Spokane - Service Center

It’s my second car bought from Audi Spokane. Was easy and ended up with a great car. Could not be happier. Our sales person Jason Wisher was awesome and went above and beyond to make sure I was Was easy and ended up with a great car. Could not be happier. Our sales person Jason Wisher was awesome and went above and beyond to make sure I was happy. I will recommend him and this dealership again. More

Excellent service experience start to finish. Started & completed on time. Clear explanation of what was done & recommended items. Reasonable & competitive cost. Would recommend Started & completed on time. Clear explanation of what was done & recommended items. Reasonable & competitive cost. Would recommend More

My vehicle was ready to pickup at the time I was quoted. I appreciated that they didn’t try to sell me services that I didn’t need. I appreciated that they didn’t try to sell me services that I didn’t need. More

Timely service, done well, no pressure for extra work, knowledgeable service people, nice waiting area fir work knowledgeable service people, nice waiting area fir work More

Excellent customer service and friendly staff the technician even included a video of Maintenance performed overall I would give them a 10 out of 10 I enjoyed my experience so much I bought another c technician even included a video of Maintenance performed overall I would give them a 10 out of 10 I enjoyed my experience so much I bought another car from them the stales staff was just as amazing More

The service manager was helpful in suggesting some options for repair. They’ll get back to us with more details. options for repair. They’ll get back to us with more details. More

Service was great, easy to get appointments setup. Dealership showed professional service and provided information on the condition of my vehicle. Dealership showed professional service and provided information on the condition of my vehicle. More

Jacob in service was amazing! From start to finish he was professional and kind. Thanks again! From start to finish he was professional and kind. Thanks again! More

Kyle is excellent. You need to continue to develop and retain him. There must be a communication breakdown between the guys doing the work and the customer facing guys You need to continue to develop and retain him. There must be a communication breakdown between the guys doing the work and the customer facing guys on how long the service will take. Between my two visits, I spent 4 hours waiting in your showroom that I wasn’t planning on due to the completion time being far later than the expectation set by the customer service folks. Kyle did do a good job managing those hiccups with me on my first visit. Could improve on the 2nd visit. More

Jacob, my service rep, was outstanding: friendly, knowledgeable, helpful, well-informed. Telephone service in making appointments is less informed, and I'm disappointed in the far more limited availa knowledgeable, helpful, well-informed. Telephone service in making appointments is less informed, and I'm disappointed in the far more limited availability if loaner cars now versus a couple of years ago, for customers like me who travel long distances to the dealership More