Audi Spokane - Service Center

My service advisor was great, very knowledgeable and professional. The car was done quickly and efficiently. I really appreciate the level of service. professional. The car was done quickly and efficiently. I really appreciate the level of service. More

Friendly efficient service. Always treated with respect. They communicate well via text and phone. Recommended. Always treated with respect. They communicate well via text and phone. Recommended. More

Our service attendant Jacob was both personable and knowledgeable. Went out of his way to be sure we were satisfied with the service and waiting room accommodations. knowledgeable. Went out of his way to be sure we were satisfied with the service and waiting room accommodations. More

Kyle was great at explaining issues and letting me know timeframes and cost. Pleasant to work with. timeframes and cost. Pleasant to work with. More

Sebastian was so helpful and efficient! He came up with a great solution for our car! He came up with a great solution for our car! More

Very easy to work with and answered all of our questions. We were very satisfied. We were very satisfied. More

Jacob Ryan and the entire Audi of Spokane Service Team consistently Exceed Expectations! Thank you! consistently Exceed Expectations! Thank you! More

Consistently friendly and professional. They do what they say they will, on time, and cheerfully. Service people take a lot of abuse, esp from Audi owners, and I’ve always been impressed wi They do what they say they will, on time, and cheerfully. Service people take a lot of abuse, esp from Audi owners, and I’ve always been impressed with their ability to shake it off. More

Jacob was very friendly and went beyond. They were ready and vehicle was ready quicker than expected. They were ready and vehicle was ready quicker than expected. More

Good service in general on my 2015 Audi Q5. I especially like dealing with 2 service advisors, Jacob and Sebastian—good customer service attitude and are always willing to get me the service I I especially like dealing with 2 service advisors, Jacob and Sebastian—good customer service attitude and are always willing to get me the service I need. For instance, one complaint I’ve had with this dealer is the DEF refill: the diesel conversion warranty states that Audi dealers are supposed to refill at service, up to 120,000 mi. Often they have added 1unit which is 1 gal I think, out of about a 6 gal reservoir. These 2 guys have made sure it gets filled when I ask. More