Audi Spokane - Service Center
Spokane Valley, WA
292 Reviews of Audi Spokane - Service Center
Kyle and Zack were very helpful. My only request would be to have my car washed and vacuumed. Kyle said it was because of the weather and that they normally do car washes in the sp My only request would be to have my car washed and vacuumed. Kyle said it was because of the weather and that they normally do car washes in the spring and summer months. Overall the service department was super helpful More
Fast, Friendly and very clean dealership. They make you feel welcome and informed. I am looking forward to working with them on my next new Audi. They make you feel welcome and informed. I am looking forward to working with them on my next new Audi. More
Employees are always friendly and helpful. They were upfront with the costs of services and gave different options for the recommended things my car needed done. They are not pushy at all. They were upfront with the costs of services and gave different options for the recommended things my car needed done. They are not pushy at all. More
Ken VanHorn and his team are committed to customer satisfaction- transparent, professional and thorough. Kyle in service was responsive and informative. Ken's dedication to a positive customer experie satisfaction- transparent, professional and thorough. Kyle in service was responsive and informative. Ken's dedication to a positive customer experience will keep me coming back to Audi Spokane. More
I had to wait 2 months for a recall appointment. Was told it would take around 5 hours at drop off. I never received a call and had to call back the next day to see if it was ready. Went to pick up Was told it would take around 5 hours at drop off. I never received a call and had to call back the next day to see if it was ready. Went to pick up my keys that were supposed to be left at the front desk. Then had to wait 10 minutes for someone to find my keys. They need better organization and people that know how to follow through with tasks! More
No business is perfect, but when they weren't, they delivered and solved the problem. Went over the top to make sure car was perfect and I was satisfied. Great Service. Highly recommend... delivered and solved the problem. Went over the top to make sure car was perfect and I was satisfied. Great Service. Highly recommend... More