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Audi Spokane - Service Center

Spokane Valley, WA

4.6
292 Reviews

292 Reviews of Audi Spokane - Service Center

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March 10, 2023

The service department was very organized, friendly and it was a pleasant experience. Jacob was very helpful and Daryus was very helpful too! More

by rgifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Daryus
Mar 14, 2023 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 10, 2023

I brought my car in for an synthetic oil change and wiper blade change. I was very pleased with the new service department and the warm welcome that I received. I waited for my vehicle to be serviced and by More

by maryenergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ryan #8329
Mar 10, 2023 -

maryenergy responded

Thank you for taking such good care of me and my Audi Q7!

Mar 14, 2023 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2023

Amazing experience, very professional as well as great prices. As well as super kind people. More

by Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle K, Jacob,
Mar 14, 2023 -

Audi Spokane responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2023

Overall a good experience. They provided an accurate assessment of the engine damage. There was a breakdown of communication between dealer and the insurance company, but the s More

by RICK H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Jacob, Brysen
Mar 14, 2023 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

All of my experience at this dealership has been top notch. They were so helpful in the process of purchasing my car and every service I’ve scheduled was easy, and quick. More

by Jessica Honl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 09, 2023 -

Audi Spokane responded

Hi Jessica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2023

The dealership is easy to find in Spokane Valley. There is a nice waiting area when getting your vehicle serviced. The staff is very professional and friendly and very accommodating. More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 05, 2023 -

Audi Spokane responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 24, 2023

The tech was highly professional, with efficiency and high degree of focus on my safety. He demonstrated a supreme knowledge of the vehicle, with a complete assessment of the car's status and potentia More

by SusanR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Libbey, Garret Rounds
Feb 27, 2023 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 27, 2023 -

Audi Spokane responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 27, 2023 -

SusanR responded

Thank you, will do!

February 24, 2023

I brought my Audi Q5 for a required oil change and routine maintenance check. The Service Team and Sales Consultant were very friendly, knowledgeable, and accommodating. More

by tonitretwold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kamiskas, Zach Foster
Feb 28, 2023 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 28, 2023 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 22, 2023

I dropped off my 2016 A6 that I just bought and asked them to do a complete inspection and to do oil change they said they found nothing wrong with the car. I was expecting them to find something. And th More

by rntbeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Service writer " Not sure'
Feb 26, 2023 -

Audi Spokane responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 21, 2023

Service personal was professional and helpful. However, I was initially told that it would take 4 hours to service the car. I am from Pullman WA and so made plans accordingly. when I arrived at More

by hhhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Feb 24, 2023 -

Audi Spokane responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

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