Audi Spokane
Spokane Valley, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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the worst dealership in Spokane. They neglected to to tell us that their only Volkswagen tech had quit and gave us an estimated month of when the car can actually be worked on. I had the car towed there tell us that their only Volkswagen tech had quit and gave us an estimated month of when the car can actually be worked on. I had the car towed there prior to knowing this. And instead of being honest with us up front they lollygagged around keeping our car on their lot up until after a month had passed then told us they didn't have a tech to work on the car. It was a simple drop the tank and empty the fuel job. Also told us that they wanted to replace the fuel pump and the lines even though the vehicle was never turned on, even the key being turned. To tow it I released they manual switch on the transmission to be able to put it into neutral and park. Told them that, and they still wanted to charge me for the replacement of the fuel pump and lines. We said screw you guys and took it to Volkswagen in post falls where we have never had any issues and excellent quality service. Unlike this dealership, which will beat around the bush and then charge you more for work that isn't needed unless if they screwed up by turning on the ignition to check the mileage. More
It took 2 months to get an appointment for a broken trunk latch. Then it took 6 days to fix it. Once it was fixed they were unable to look at the other things I asked them to look at it. And a broken trunk latch. Then it took 6 days to fix it. Once it was fixed they were unable to look at the other things I asked them to look at it. And a broken trunk latch was $700!!!!! Never will I take my car there again! More
So refreshing to work with Chris. It’s rare to find someone so knowledgeable that is not pushy. He found us exactly what we wanted and guided us all the way. Highly recommend!! someone so knowledgeable that is not pushy. He found us exactly what we wanted and guided us all the way. Highly recommend!! More
Unable to speak to service department via phone Did not have my appointment scheduled though made over a month prior Over filled my oil when serviced and have not returned my call concerning this. Will go have my appointment scheduled though made over a month prior Over filled my oil when serviced and have not returned my call concerning this. Will go elsewhere for future service. Lacey Arneson was polite and accommodating and did work me in. More
I had the best experience! My time is important to me as I don't have a lot of extra to spare, as far as buying a car goes it was seamless. Jon took very good care of me. Thank you everyone! I don't have a lot of extra to spare, as far as buying a car goes it was seamless. Jon took very good care of me. Thank you everyone! More