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Audi Spokane

Spokane Valley, WA

4.6
440 Reviews
As one of the largest Audi dealerships in Eastern Washington, Audi Spokane can cater to all of your luxury car and SUV needs. Our showroom is located in Spokane Valley, just northeast of Dishman Hills and only a few minutes from I-90. Featuring one of the largest inventories of new and pre-owned Audi cars and SUVs around, Audi Spokane is the go-to place for all things Audi. Whether you're experiencing one of these incredible vehicles for the first time, or are a long-time Audi owner, our team at Audi Spokane looks forward to your visit!
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10006 E. Sprague Avenue

Spokane Valley, WA

99206

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Showing 440 reviews

April 03, 2022

Work was performed eventually (after waiting 2 months for parts) and the staff is very professional and friendly. But they never return phone calls and rarely even pick up the phone when you call. Impossible More

by gedig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Clift
Apr 05, 2022 -

Audi Spokane responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 31, 2022

Fast - Fun - Friendly. Was a pleasurable experience. We got a great car. Will keep this car a long time. More

by Ldlowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Jason
Apr 05, 2022 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

I have had great customer service in the past, but maybe they are suffering from COVID runoff of inadequate staffing, or they are upended by remodeling in the building, but it was very difficult to get a pe More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 05, 2022 -

Audi Spokane responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Customer. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

March 28, 2022

Great and friendly customer service. Fixed and checked everything and had the car ready as promised More

by Abosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
Apr 01, 2022 -

Audi Spokane responded

Hello Abosch, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2022

Easy to make appointment, email reminders for upcoming appointments, bright and clean showroom, efficient check in for service, overall excellent experience. Like German engineering. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
Mar 27, 2022 -

Audi Spokane responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 15, 2022

Lack the of communication. My car was not a priority even after they put a faulty part in. More

by Salja
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Perkins
March 07, 2022

Service is slow and communication is inconsistent with service writers. Car has never been washed or charged. More

by DBo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 10, 2022 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 10, 2022 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Friendly service, clean waiting room and work done on time. The wait time to get the appointment was better than last year, but could still use improvement since this is the only Audi Dealership in the a More

by Chris M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weiland
Mar 10, 2022 -

Audi Spokane responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 10, 2022 -

Audi Spokane responded

Hi Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 05, 2022

The service center is extremely busy and does not return voice messages. I continued to call and eventually got thru to talk with someone to schedule my service appt and then follow up on the issues that we More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weiland, Dawnya Philpott
Mar 09, 2022 -

Audi Spokane responded

Hi Andrea, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 01, 2022

Always courteous, efficient and efficient in getting the work done. Scott, in Service is an excellent example in Customer Service and follow up! More

by mdrelsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
Mar 03, 2022 -

Audi Spokane responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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