Audi Spokane
Spokane Valley, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Work was performed eventually (after waiting 2 months for parts) and the staff is very professional and friendly. But they never return phone calls and rarely even pick up the phone when you call. Impossible parts) and the staff is very professional and friendly. But they never return phone calls and rarely even pick up the phone when you call. Impossible to talk to the service department without driving out there. Very frustrating. More
I have had great customer service in the past, but maybe they are suffering from COVID runoff of inadequate staffing, or they are upended by remodeling in the building, but it was very difficult to get a pe they are suffering from COVID runoff of inadequate staffing, or they are upended by remodeling in the building, but it was very difficult to get a person on the phone or to return an email. This effected my drop off time and coordination of the appointment. When I was there, the staff was friendly and helpful More
Easy to make appointment, email reminders for upcoming appointments, bright and clean showroom, efficient check in for service, overall excellent experience. Like German engineering. appointments, bright and clean showroom, efficient check in for service, overall excellent experience. Like German engineering. More
Friendly service, clean waiting room and work done on time. The wait time to get the appointment was better than last year, but could still use improvement since this is the only Audi Dealership in the a time. The wait time to get the appointment was better than last year, but could still use improvement since this is the only Audi Dealership in the area. More
The service center is extremely busy and does not return voice messages. I continued to call and eventually got thru to talk with someone to schedule my service appt and then follow up on the issues that we voice messages. I continued to call and eventually got thru to talk with someone to schedule my service appt and then follow up on the issues that were not addressed during the scheduled appointment. Scott and Dawnya were very helpful. More
Always courteous, efficient and efficient in getting the work done. Scott, in Service is an excellent example in Customer Service and follow up! work done. Scott, in Service is an excellent example in Customer Service and follow up! More