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Audi Spokane

Spokane Valley, WA

Overview
Reviews
4.6
440 Reviews
As one of the largest Audi dealerships in Eastern Washington, Audi Spokane can cater to all of your luxury car and SUV needs. Our showroom is located in Spokane Valley, just northeast of Dishman Hills and only a few minutes from I-90. Featuring one of the largest inventories of new and pre-owned Audi cars and SUVs around, Audi Spokane is the go-to place for all things Audi. Whether you're experiencing one of these incredible vehicles for the first time, or are a long-time Audi owner, our team at Audi Spokane looks forward to your visit!
Contact Dealership

10006 E. Sprague Avenue

Spokane Valley, WA

99206

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Showing 440 reviews

December 31, 2022

Great people and care about your time and value the customer. They called us when the work was completed, which was earlier than quoted, More

by tx2co2wa2mn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Report | Print
Jan 03, 2023 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 04, 2023 -

Audi Spokane responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Amazing! Quick and professional. I would recommend them to everyone I could. Could not have been more satisfied. More

by manojtlv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianna
Report | Print
Jan 03, 2023 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 03, 2023 -

Audi Spokane responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Spokane. If you need more help, our team is available to talk -- safe travels!

December 26, 2022

Ryan was really good to work with in the service department. No complaints at all about this dealership. More

by furukawabk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 26, 2022 -

Audi Spokane responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

Had simple oil change appt. Took 2 1/2 hrs. Excuse was oil gun was not working. ??? What's wrong with quickly adding a few 1 qt. bottles? More

by jerryboquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Libby
Report | Print
Dec 27, 2022 -

Audi Spokane responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9361. We hope to hear from you.

Dec 28, 2022 -

Audi Spokane responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (509) 850-9361. We'd appreciate the chance to make your experience a positive one.

December 24, 2022

Audi of Spokane always does an outstanding job! I bring my Audi there for all of the service needed More

by dskripts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Dec 26, 2022 -

Audi Spokane responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 23, 2022

Excellent customer service. Kyle made me an appointment same day to have a new battery placed in my 2016 Q5. I realized battery had never been replaced when car was a bit slow More

by Copelandhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 26, 2022 -

Audi Spokane responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 27, 2022 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 22, 2022

Ryan is a really good sales person, he is professional and effective, I like him! More

by wenshuran981029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'mera
Report | Print
Dec 25, 2022 -

Audi Spokane responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Spokane! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2022

Great staff - just too much demand for the service department. Hard to get through on the phone, and typically more than a few weeks out to schedule service. Perhaps another dealership in the region More

by IdahoQ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Maddie
Report | Print
Dec 21, 2022 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Dec 21, 2022 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 15, 2022

Terrible costumer service. Audi had my car for over a month and called me maybe 4 times. They would tell me my car would be done on a certain date and then not call when it act More

by PB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Dec 19, 2022 -

Audi Spokane responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9361 to discuss what we can do to help.

December 09, 2022

I left numerous voice mails for the service dept. and never received a return call. It took me over (15) phone calls to finally get my recall work scheduled. I made an appt. for a specific day to get More

by bguerin81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
Report | Print
Dec 12, 2022 -

Audi Spokane responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (301) 263-6669 so we can work towards a resolution. We look forward to hearing from you.

Dec 12, 2022 -

Audi Spokane responded

Hello, We appreciate you taking the time to leave us a response. We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 680-0783 to discuss this further.

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