Audi Spokane

The difference in service from February 2022 to now (May 2023) is astounding. At one point I swore I would not be coming back, but this instance made my completely change my mind. Fantastic customer service 2023) is astounding. At one point I swore I would not be coming back, but this instance made my completely change my mind. Fantastic customer service from my service advisor and I LOVE the video sent to me from the technician after my service More

The dealership was clean and comfortable. I was met by a very nice young man. He took my key and immediately drove my car in to start the service. Everywas very friendly and very kind! I was met by a very nice young man. He took my key and immediately drove my car in to start the service. Everywas very friendly and very kind! More

Friendly knowledgeable staff. Service was quick and easy and they provided a shuttle service free of charge. My only issues was with regard to communication. I told the service ad Service was quick and easy and they provided a shuttle service free of charge. My only issues was with regard to communication. I told the service advisor exactly what I wanted. I was having 40k service which included a full point inspection, spark plugs and oil change. When I picked up the vehicle, they added a “battery service”. From my perspective all they had to do was check to make sure my battery was good. In fact, it was replaced last fall and was over $500 which is ridiculous. Anyway, this service trip they added some anti corrosion pads to the battery terminals. When I asked the advisor why the additional $35 charge, he just told me the battery needed those. I reminded him the battery was recently changed and why were they not put on at that time. He told me the anti corrosion pads are not part of the battery replacement service and is an additional charge. Autonation is overpriced and does nickel and dime charges which are hidden in your bill. Always check your service paperwork before paying. He was nice and deleted the charge since it was not explained or authorized. More

Tanner Mcguire. Give Tanner a call if you need help getting a car. By far the best person I have worked with on a car purchase. Give Tanner a call if you need help getting a car. By far the best person I have worked with on a car purchase. More

Great warranty service while my car body was repaired without my bring it in. To the shop because the coordinated and move the ca fro and back to body shop. without my bring it in. To the shop because the coordinated and move the ca fro and back to body shop. More

Very quick and easy service Everyone in the office area was very kind and pleasant to be around was very kind and pleasant to be around More

The staff was very professional and helpful. The work was done in the same day The work was done in the same day More

Purchased our car used , Our sales person Gavin, and the manager both were awesome! The no haggle price does make things easy! No pressure ,excellent service, very personable, Every person we dealt with w manager both were awesome! The no haggle price does make things easy! No pressure ,excellent service, very personable, Every person we dealt with we’re very professional, Would highly recommend ! Thanks Gavin!! More

Jezz was great. He was very helpful and courteous and showed me a lot about my new car. Would definetely recommend. He was very helpful and courteous and showed me a lot about my new car. Would definetely recommend. More

The service department staff was very professional and they explained the work being done. They did a thorough job and during the service they found an issue with my vehicle and were able to schedule it p they explained the work being done. They did a thorough job and during the service they found an issue with my vehicle and were able to schedule it promptly. More